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[Bug 1548085] Re: Trackpad no longer works on kernel 4.4 series

 

Carl Godfrey, thank you for reporting this, and helping make Ubuntu
better.

In order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-1.10 regression-release

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1548085

Title:
  Trackpad no longer works on kernel 4.4 series

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Trackpad on Acer Aspire E 15 (E5-511-P6VU) stops working after
  upgrading from 4.3 kernel to 4.4. Keyboard still functions, but
  trackpad neither moves mouse nor responds to clicks/taps.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-6-generic 4.4.0-6.21
  ProcVersionSignature: Ubuntu 4.4.0-6.21-generic 4.4.1
  Uname: Linux 4.4.0-6-generic x86_64
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  carl       1920 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Feb 21 12:30:54 2016
  HibernationDevice: RESUME=UUID=955beefd-43a2-4fc6-b252-9eac21ec3463
  InstallationDate: Installed on 2015-12-07 (75 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 04f2:b452 Chicony Electronics Co., Ltd 
   Bus 001 Device 005: ID 04ca:300b Lite-On Technology Corp. Atheros AR3012 Bluetooth
   Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer Aspire E5-511
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-6-generic.efi.signed root=UUID=7e2e6b9d-8beb-48c8-b329-0d18bf56ef75 ro quiet splash modprobe.blacklist=dw_dmac,dw_dmac_core intel_idle.max_cstate=1 vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-6-generic N/A
   linux-backports-modules-4.4.0-6-generic  N/A
   linux-firmware                           1.156
  SourcePackage: linux
  UpgradeStatus: Upgraded to xenial on 2015-12-08 (75 days ago)
  dmi.bios.date: 09/09/2015
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.10
  dmi.board.name: Aspire E5-511
  dmi.board.vendor: Acer
  dmi.board.version: V1.10
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAcer:bvrV1.10:bd09/09/2015:svnAcer:pnAspireE5-511:pvrV1.10:rvnAcer:rnAspireE5-511:rvrV1.10:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-511
  dmi.product.version: V1.10
  dmi.sys.vendor: Acer

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