kernel-packages team mailing list archive

[Joseph Salisbury <joseph.salisbury@xxxxxxxxxxxxx>]

Given the number of bugs that the Kernel Team receives during any
development cycle it is impossible for us to review them all. Therefore,
we occasionally resort to using automated bots to request further
testing. This is such a request.

We are approaching release and would like to confirm if this bug is
still present. Please test again with the latest development kernel and
indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the
following commands in a terminal window:

    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to
Confirmed. If the bug no longer exists, change the bug status from
Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.


** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: kernel-request-3.11.0-7.14

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https://bugs.launchpad.net/bugs/1216186

Title:
  Elantech touchpad moves and clicks by itself

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I am facing a very annoying hardware problem. It's so bad tha it makes
  hard even to report it: the mouse (touchpad in this case) keeps moving
  to the left side of the screen and clicking by itself. So all the
  programs on the Unity sidebar are keept being opened until the system
  gets without memory and very slow.

  Since the hardware is a relatively new ultrabook, I tought a newer
  kernel could had solve this issue, so I upgrade to saucy. Everything
  worked well after the first boot which followed the upgrade but after
  rebooting again the same thing started to happen.

  That's the device ID given by lsusb command:

  Bus 003 Device 003: ID 04f3:0035 Elan Microelectronics Corp.

  I also thought it  could be a problem with the touchscreen, but dmesg
  gives me a lot of error messages for the touchpad, with seems to be
  recognized as a psmouse. Installing gpointing-device-settings package
  and openning the config tool shows no touchpad related options.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-generic 3.11.0.3.4
  ProcVersionSignature: Ubuntu 3.11.0-2.5-generic 3.11.0-rc5
  Uname: Linux 3.11.0-2-generic x86_64
  ApportVersion: 2.12.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  kemel      1825 F.... pulseaudio
                        kemel      3109 F.... pulseaudio
  Date: Fri Aug 23 23:35:13 2013
  HibernationDevice: RESUME=UUID=45d838ad-e4f4-4fb6-a6d5-e0cc1be17b2a
  InstallationDate: Installed on 2013-05-12 (103 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: TSINGHUA TONGFANG CO.,LTD X46F
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=pt_BR:pt:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=pt_BR.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-2-generic root=UUID=7b9ffde6-ffed-440e-935e-454db7cdb1ba ro quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-2-generic N/A
   linux-backports-modules-3.11.0-2-generic  N/A
   linux-firmware                            1.113
  SourcePackage: linux
  UpgradeStatus: Upgraded to saucy on 2013-08-19 (5 days ago)
  dmi.bios.date: 07/03/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: 65C
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: X46F
  dmi.board.vendor: TSINGHUA TONGFANG CO.,LTD
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr65C:bd07/03/2012:svnTSINGHUATONGFANGCO.,LTD:pnX46F:pvr0.1:rvnTSINGHUATONGFANGCO.,LTD:rnX46F:rvrFAB1:cvnIntelCorporation:ct9:cvr0.1:
  dmi.product.name: X46F
  dmi.product.version: 0.1
  dmi.sys.vendor: TSINGHUA TONGFANG CO.,LTD

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