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[Bug 1215922] Re: [Microsoft Corporation Surface with Windows 8 Pro] hibernate/resume failure

 

Given the number of bugs that the Kernel Team receives during any
development cycle it is impossible for us to review them all. Therefore,
we occasionally resort to using automated bots to request further
testing. This is such a request.

We are approaching release and would like to confirm if this bug is
still present. Please test again with the latest development kernel and
indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the
following commands in a terminal window:

    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to
Confirmed. If the bug no longer exists, change the bug status from
Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.


** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: kernel-request-3.11.0-7.14

-- 
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https://bugs.launchpad.net/bugs/1215922

Title:
  [Microsoft Corporation Surface with Windows 8 Pro] hibernate/resume
  failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Unable to hibernate test using sudo pm-hibernate.  Stuck screen off
  but still not off.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-3-generic 3.11.0-3.7~lp1212720v1
  ProcVersionSignature: Ubuntu 3.11.0-3.7-generic 3.11.0-rc6
  Uname: Linux 3.11.0-3-generic x86_64
  Annotation: This occured during a previous hibernate and prevented it from resuming properly.
  ApportVersion: 2.12.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  thariman   1752 F.... pulseaudio
  Date: Fri Aug 23 20:10:03 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: hibernate/resume
  HibernationDevice: RESUME=UUID=58fe7ee3-9d91-462f-99b4-c60406d124c9
  InstallationDate: Installed on 2013-08-23 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130822)
  InterpreterPath: /usr/bin/python3.3
  MachineType: Microsoft Corporation Surface with Windows 8 Pro
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-3-generic.efi.signed root=UUID=76f78d09-0b4c-40cd-a12f-a36e4817e051 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-3-generic N/A
   linux-backports-modules-3.11.0-3-generic  N/A
   linux-firmware                            1.113
  SourcePackage: linux
  Title: [Microsoft Corporation Surface with Windows 8 Pro] hibernate/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 07/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.04.0350
  dmi.board.asset.tag: 0
  dmi.board.name: Surface with Windows 8 Pro
  dmi.board.vendor: Microsoft Corporation
  dmi.board.version: 1
  dmi.chassis.asset.tag: 0
  dmi.chassis.type: 17
  dmi.chassis.vendor: Microsoft Corporation
  dmi.chassis.version: 1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.04.0350:bd07/04/2013:svnMicrosoftCorporation:pnSurfacewithWindows8Pro:pvr1:rvnMicrosoftCorporation:rnSurfacewithWindows8Pro:rvr1:cvnMicrosoftCorporation:ct17:cvr1:
  dmi.product.name: Surface with Windows 8 Pro
  dmi.product.version: 1
  dmi.sys.vendor: Microsoft Corporation
  --- 
  ApportVersion: 2.12.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  thariman   1786 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=58fe7ee3-9d91-462f-99b4-c60406d124c9
  InstallationDate: Installed on 2013-08-24 (2 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130822)
  MachineType: Microsoft Corporation Surface with Windows 8 Pro
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-4-generic root=UUID=37b9d484-211b-47ca-b9e7-fd1903f1e30a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-4-generic N/A
   linux-backports-modules-3.11.0-4-generic  N/A
   linux-firmware                            1.113
  Tags:  saucy
  Uname: Linux 3.11.0-4-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 07/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.04.0350
  dmi.board.asset.tag: 0
  dmi.board.name: Surface with Windows 8 Pro
  dmi.board.vendor: Microsoft Corporation
  dmi.board.version: 1
  dmi.chassis.asset.tag: 0
  dmi.chassis.type: 17
  dmi.chassis.vendor: Microsoft Corporation
  dmi.chassis.version: 1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.04.0350:bd07/04/2013:svnMicrosoftCorporation:pnSurfacewithWindows8Pro:pvr1:rvnMicrosoftCorporation:rnSurfacewithWindows8Pro:rvr1:cvnMicrosoftCorporation:ct17:cvr1:
  dmi.product.name: Surface with Windows 8 Pro
  dmi.product.version: 1
  dmi.sys.vendor: Microsoft Corporation
  --- 
  ApportVersion: 2.12.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  thariman   1787 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=58fe7ee3-9d91-462f-99b4-c60406d124c9
  InstallationDate: Installed on 2013-08-27 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130827)
  MachineType: Microsoft Corporation Surface with Windows 8 Pro
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-4-generic.efi.signed root=UUID=0e136ed3-b677-4627-9174-e1188cc73166 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-4-generic N/A
   linux-backports-modules-3.11.0-4-generic  N/A
   linux-firmware                            1.113
  Tags:  saucy
  Uname: Linux 3.11.0-4-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 07/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.04.0350
  dmi.board.asset.tag: 0
  dmi.board.name: Surface with Windows 8 Pro
  dmi.board.vendor: Microsoft Corporation
  dmi.board.version: 1
  dmi.chassis.asset.tag: 0
  dmi.chassis.type: 17
  dmi.chassis.vendor: Microsoft Corporation
  dmi.chassis.version: 1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.04.0350:bd07/04/2013:svnMicrosoftCorporation:pnSurfacewithWindows8Pro:pvr1:rvnMicrosoftCorporation:rnSurfacewithWindows8Pro:rvr1:cvnMicrosoftCorporation:ct17:cvr1:
  dmi.product.name: Surface with Windows 8 Pro
  dmi.product.version: 1
  dmi.sys.vendor: Microsoft Corporation

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