kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Wpierrick, thank you for reporting this and helping make Ubuntu better.

In order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-1.02

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1549515

Title:
  Touchpad not recognized

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello everybody,

  Not sure if it's the right place but I'd like to report a bug.

  I bought a Acer Aspire V3-372-53GG (brand new laptop released very recently by Acer), installed Ubuntu alongside Windows and the touchpad is not recognized at all. I have to use a mouse.
   I am using Ubuntu 15.10.

  Results of  xinput
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ Microsoft  Microsoft Basic Optical Mouse v2.0 	id=9	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
      ↳ HD WebCam                               	id=10	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=11	[slave  keyboard (3)]
      ↳ Acer WMI hotkeys                        	id=12	[slave  keyboard (3)]

  Probably a Kernel issue...

  If anyone interested, the WIFI card is not recognized as well, but I
  solved that by downloading a new version of QCA6174 and remplacing the
  folder in /lib/firmware/ath10k/

  Many thanks.
  --- 
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pierrick   1498 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.10
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=f955fdb1-88b3-49e5-a718-64590cab1c01
  InstallationDate: Installed on 2016-02-22 (2 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Acer Aspire V3-372
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic.efi.signed root=UUID=4e6150e1-dba4-4a35-a7cd-e6398b25b38f ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-30.35-generic 4.2.8-ckt3
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-30-generic N/A
   linux-backports-modules-4.2.0-30-generic  N/A
   linux-firmware                            1.149.3
  Tags:  wily
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/19/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.02
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire V3-372
  dmi.board.vendor: Acer
  dmi.board.version: V1.02
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.02
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd10/19/2015:svnAcer:pnAspireV3-372:pvrV1.02:rvnAcer:rnAspireV3-372:rvrV1.02:cvnAcer:ct10:cvrV1.02:
  dmi.product.name: Aspire V3-372
  dmi.product.version: V1.02
  dmi.sys.vendor: Acer

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