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[Bug 1549712] Re: suspend/resume failure on dual boot Windows/Ubuntu laptop

 

Micael Sousa Vinhas, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1549712

** Package changed: linux-lts-wily (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1549712

Title:
  suspend/resume failure on dual boot Windows/Ubuntu laptop

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Whenever I suspend Ubuntu, after wake up it goes directly to GRUB and
  my session is not restored, so it is like I had shut down the
  computer. On Windows, if I suspend and then wake up, it goes too to
  GRUB, but my session is restored. I have Ubuntu 14.04 and Windows 10
  on my ASUS X552L, here a few things I have tried:

  1) Disabled Secure Boot
  2) Launched CSM instead of UEFI
  3) Disabled wake up on lid open
  4) Switched from nvidia non-free drivers to nouveau (and then tried again the proprietary drivers)
  5) Tried to suspend in the power button instead of the Suspend option
  6) Switched from 3.19 Kernel to 4.2.
  7) Changed "ACPI_SLEEP_MODE" to standby in /etc/default/acpi-support

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-4.2.0-30-generic 4.2.0-30.35~14.04.1
  ProcVersionSignature: Ubuntu 4.2.0-30.35~14.04.1-generic 4.2.8-ckt3
  Uname: Linux 4.2.0-30-generic x86_64
  NonfreeKernelModules: nvidia
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  Date: Thu Feb 25 09:32:28 2016
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  InstallationDate: Installed on 2015-10-29 (118 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  InterpreterPath: /usr/bin/python3.4
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  SourcePackage: linux-lts-wily
  Title: suspend/resume failure [non-free: nvidia]
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

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