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[Bug 1549712] Re: suspend/resume failure on dual boot Windows/Ubuntu laptop

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apport information

** Tags added: apport-collected

** Description changed:

  Whenever I suspend Ubuntu, after wake up it goes directly to GRUB and my
  session is not restored, so it is like I had shut down the computer. On
  Windows, if I suspend and then wake up, it goes too to GRUB, but my
  session is restored. I have Ubuntu 14.04 and Windows 10 on my ASUS
  X552L, here a few things I have tried:
  
  1) Disabled Secure Boot
  2) Launched CSM instead of UEFI
  3) Disabled wake up on lid open
  4) Switched from nvidia non-free drivers to nouveau (and then tried again the proprietary drivers)
  5) Tried to suspend in the power button instead of the Suspend option
  6) Switched from 3.19 Kernel to 4.2.
  7) Changed "ACPI_SLEEP_MODE" to standby in /etc/default/acpi-support
  
  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-4.2.0-30-generic 4.2.0-30.35~14.04.1
  ProcVersionSignature: Ubuntu 4.2.0-30.35~14.04.1-generic 4.2.8-ckt3
  Uname: Linux 4.2.0-30-generic x86_64
  NonfreeKernelModules: nvidia
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  Date: Thu Feb 25 09:32:28 2016
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  InstallationDate: Installed on 2015-10-29 (118 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  InterpreterPath: /usr/bin/python3.4
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  SourcePackage: linux-lts-wily
  Title: suspend/resume failure [non-free: nvidia]
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.19
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  micael     3008 F.... pulseaudio
+  /dev/snd/controlC0:  micael     3008 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=5a984d12-6a1e-4c28-a0fc-044df01b80a7
+ InstallationDate: Installed on 2015-10-29 (129 days ago)
+ InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
+ MachineType: ASUSTeK COMPUTER INC. X550LD
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic root=UUID=5c1755f8-4da0-40ae-a296-61e6bcfbcbc2 ro quiet splash acpi_osi= acpi_sleep=s3_bios,s3_mode vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.2.0-30.36~14.04.1-generic 4.2.8-ckt3
+ RelatedPackageVersions:
+  linux-restricted-modules-4.2.0-30-generic N/A
+  linux-backports-modules-4.2.0-30-generic  N/A
+  linux-firmware                            1.127.20
+ Tags:  trusty
+ Uname: Linux 4.2.0-30-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo www-data
+ _MarkForUpload: True
+ dmi.bios.date: 06/26/2014
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: X550LD.307
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: X550LD
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: ATN12345678901234567
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LD.307:bd06/26/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.name: X550LD
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1549712/+attachment/4591280/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1549712

Title:
  suspend/resume failure on dual boot Windows/Ubuntu laptop

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Whenever I suspend Ubuntu, after wake up it goes directly to GRUB and
  my session is not restored, so it is like I had shut down the
  computer. On Windows, if I suspend and then wake up, it goes too to
  GRUB, but my session is restored. I have Ubuntu 14.04 and Windows 10
  on my ASUS X552L, here a few things I have tried:

  1) Disabled Secure Boot
  2) Launched CSM instead of UEFI
  3) Disabled wake up on lid open
  4) Switched from nvidia non-free drivers to nouveau (and then tried again the proprietary drivers)
  5) Tried to suspend in the power button instead of the Suspend option
  6) Switched from 3.19 Kernel to 4.2.
  7) Changed "ACPI_SLEEP_MODE" to standby in /etc/default/acpi-support

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-4.2.0-30-generic 4.2.0-30.35~14.04.1
  ProcVersionSignature: Ubuntu 4.2.0-30.35~14.04.1-generic 4.2.8-ckt3
  Uname: Linux 4.2.0-30-generic x86_64
  NonfreeKernelModules: nvidia
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  Date: Thu Feb 25 09:32:28 2016
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  InstallationDate: Installed on 2015-10-29 (118 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  InterpreterPath: /usr/bin/python3.4
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  SourcePackage: linux-lts-wily
  Title: suspend/resume failure [non-free: nvidia]
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  micael     3008 F.... pulseaudio
   /dev/snd/controlC0:  micael     3008 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=5a984d12-6a1e-4c28-a0fc-044df01b80a7
  InstallationDate: Installed on 2015-10-29 (129 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic root=UUID=5c1755f8-4da0-40ae-a296-61e6bcfbcbc2 ro quiet splash acpi_osi= acpi_sleep=s3_bios,s3_mode vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-30.36~14.04.1-generic 4.2.8-ckt3
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-30-generic N/A
   linux-backports-modules-4.2.0-30-generic  N/A
   linux-firmware                            1.127.20
  Tags:  trusty
  Uname: Linux 4.2.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo www-data
  _MarkForUpload: True
  dmi.bios.date: 06/26/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.307
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LD.307:bd06/26/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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