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Message #16519
[Bug 1200204] Re: 2040:7200 SuperSpeed USB failure (and kernel oops) after launching tvtime: ERROR Transfer event TRB DMA ptr not part of current TD; unable to handle kernel NULL pointer dereference at 0000000000000018; IP is at usb_set_interface+0x19/0x2d0
Given the number of bugs that the Kernel Team receives during any
development cycle it is impossible for us to review them all. Therefore,
we occasionally resort to using automated bots to request further
testing. This is such a request.
We are approaching release and would like to confirm if this bug is
still present. Please test again with the latest development kernel and
indicate in the bug if this issue still exists or not.
You can update to the latest development kernel by simply running the
following commands in a terminal window:
sudo apt-get update
sudo apt-get dist-upgrade
If the bug still exists, change the bug status from Incomplete to
Confirmed. If the bug no longer exists, change the bug status from
Incomplete to Fix Released.
Thank you for your help, we really do appreciate it.
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Tags added: kernel-request-3.11.0-7.14
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https://bugs.launchpad.net/bugs/1200204
Title:
2040:7200 SuperSpeed USB failure (and kernel oops) after launching
tvtime: ERROR Transfer event TRB DMA ptr not part of current TD;
unable to handle kernel NULL pointer dereference at 0000000000000018;
IP is at usb_set_interface+0x19/0x2d0
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
The machine has Ubuntu 13.04 installed, and it consists of an ASUS
H87I-PLUS motherboard with Haswell hardware and a combination of USB
2.0 and SuperSpeed USB ports. I am having trouble using it with a
Hauppauge WinTV-HVR-950Q TV tuner card. Plugging in the card or
leaving it plugged in before boot does not lead to any failures, but
after I launch tvtime, it causes a USB failure, which causes USB
shutdown and then a kernel oops. I plugged the card into various USB
2.0 and SuperSpeed USB ports, and I have even used version 3.10 of the
Linux kernel. However, the same result occurred whether a SuperSpeed
USB port or a USB 2.0 port was used, and the same USB failure (with
USB shutdown but without a kernel oops) occurred in version 3.10 of
Linux. I tried the same version of Ubuntu (with an official Ubuntu-
supported kernel) on a Lenovo X201 Tablet containing only USB 2.0
ports, and it seems to work fine. This leads me to believe that there
is a bug in the xhci driver. Attached are logs documenting the USB
failure in both the Ubuntu-supported 3.8.0 kernel and the 3.10 kernel
that occurred on launch of tvtime.
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-26-generic 3.8.0-26.38
ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
Uname: Linux 3.8.0-26-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: ron 1937 F.... pulseaudio
/dev/snd/controlC1: ron 1937 F.... pulseaudio
/dev/snd/controlC0: ron 1937 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Date: Wed Jul 10 08:16:02 2013
HibernationDevice: RESUME=UUID=eb7fabf7-3980-4caf-af26-e6c53469c718
InstallationDate: Installed on 2013-07-06 (4 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
IwConfig:
eth1 no wireless extensions.
lo no wireless extensions.
MachineType: ASUS All Series
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=6a9a5196-9fc6-43aa-befb-efe292bed5a1 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.8.0-26-generic N/A
linux-backports-modules-3.8.0-26-generic N/A
linux-firmware 1.106
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/15/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0306
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H87I-PLUS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0306:bd04/15/2013:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH87I-PLUS:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS
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