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Message #16855
[Bug 1200204] Re: 2040:7200 SuperSpeed USB failure (and kernel oops) after launching tvtime: ERROR Transfer event TRB DMA ptr not part of current TD; unable to handle kernel NULL pointer dereference at 0000000000000018; IP is at usb_set_interface+0x19/0x2d0
The USB shutdown bug still exists as of version 3.11.0-8.15. Since I
have gained a greater awareness of this issue, I am beginning to suspect
that it is similar to the one described in #1151622.
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1200204
Title:
2040:7200 SuperSpeed USB failure (and kernel oops) after launching
tvtime: ERROR Transfer event TRB DMA ptr not part of current TD;
unable to handle kernel NULL pointer dereference at 0000000000000018;
IP is at usb_set_interface+0x19/0x2d0
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
The machine has Ubuntu 13.04 installed, and it consists of an ASUS
H87I-PLUS motherboard with Haswell hardware and a combination of USB
2.0 and SuperSpeed USB ports. I am having trouble using it with a
Hauppauge WinTV-HVR-950Q TV tuner card. Plugging in the card or
leaving it plugged in before boot does not lead to any failures, but
after I launch tvtime, it causes a USB failure, which causes USB
shutdown and then a kernel oops. I plugged the card into various USB
2.0 and SuperSpeed USB ports, and I have even used version 3.10 of the
Linux kernel. However, the same result occurred whether a SuperSpeed
USB port or a USB 2.0 port was used, and the same USB failure (with
USB shutdown but without a kernel oops) occurred in version 3.10 of
Linux. I tried the same version of Ubuntu (with an official Ubuntu-
supported kernel) on a Lenovo X201 Tablet containing only USB 2.0
ports, and it seems to work fine. This leads me to believe that there
is a bug in the xhci driver. Attached are logs documenting the USB
failure in both the Ubuntu-supported 3.8.0 kernel and the 3.10 kernel
that occurred on launch of tvtime.
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-26-generic 3.8.0-26.38
ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
Uname: Linux 3.8.0-26-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: ron 1937 F.... pulseaudio
/dev/snd/controlC1: ron 1937 F.... pulseaudio
/dev/snd/controlC0: ron 1937 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Date: Wed Jul 10 08:16:02 2013
HibernationDevice: RESUME=UUID=eb7fabf7-3980-4caf-af26-e6c53469c718
InstallationDate: Installed on 2013-07-06 (4 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
IwConfig:
eth1 no wireless extensions.
lo no wireless extensions.
MachineType: ASUS All Series
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=6a9a5196-9fc6-43aa-befb-efe292bed5a1 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.8.0-26-generic N/A
linux-backports-modules-3.8.0-26-generic N/A
linux-firmware 1.106
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/15/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0306
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H87I-PLUS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0306:bd04/15/2013:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH87I-PLUS:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS
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