kernel-packages team mailing list archive
-
kernel-packages team
-
Mailing list archive
-
Message #165354
[Bug 1541496] Re: Synaptics Touchpad does not work on C15b notebook
Evy Karavatselou, As per
http://www.asipartner.com/Support/TechnicalSupport/tabid/425/Default.aspx
an update to your computer's buggy, insecure, and outdated BIOS is
available (702). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
Also, you don't have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.
If it's not reproducible, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-702
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1541496
Title:
Synaptics Touchpad does not work on C15b notebook
Status in linux package in Ubuntu:
Incomplete
Bug description:
After installing Ubuntu 14.04 LTS (Description: Ubuntu 14.04.3 LTS, Release: 14.04)
on my Pegatron C15b notebook, the touchpad does not work. This is a dual-boot system, with Windows 10. On Windows 10, the Touchpad works fine.
I am also attaching a list of the devices, acquired via cat /proc/bus/input/devices > ~/devices
Thank you in advance,
Evy Karavatselou
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-49-generic 3.19.0-49.55~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-49.55~14.04.1-generic 3.19.8-ckt12
Uname: Linux 3.19.0-49-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Feb 3 18:39:57 2016
InstallationDate: Installed on 2015-11-28 (67 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: Upgraded to trusty on 2016-02-02 (0 days ago)
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: evy 1991 F.... pulseaudio
/dev/snd/controlC0: evy 1991 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=fde56f96-3316-49fe-938e-7b6cf461984a
InstallationDate: Installed on 2015-11-28 (99 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: PEGATRON CORPORATION C15B
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-51-generic.efi.signed root=UUID=140b6e5c-90b9-485b-930a-bd1bc953c21d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-51.58~14.04.1-generic 3.19.8-ckt13
RelatedPackageVersions:
linux-restricted-modules-3.19.0-51-generic N/A
linux-backports-modules-3.19.0-51-generic N/A
linux-firmware 1.127.20
Tags: trusty
Uname: Linux 3.19.0-51-generic x86_64
UpgradeStatus: Upgraded to trusty on 2016-02-02 (33 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/18/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: C15B.616
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: C15B
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: PEGATRON Computer Inc.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrC15B.616:bd03/18/2014:svnPEGATRONCORPORATION:pnC15B:pvr1.0:rvnPEGATRONCORPORATION:rnC15B:rvr1.0:cvnPEGATRONComputerInc.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: C15B
dmi.product.version: 1.0
dmi.sys.vendor: PEGATRON CORPORATION
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1541496/+subscriptions
References