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Message #166465
[Bug 1541496] Re: Synaptics Touchpad does not work on C15b notebook
After the bios upgrage to 702 the problem still persists. The touchpad is not working.
The output of sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date is:
C15B.702
08/04/2015
Thank you for your efforts.
Evy
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1541496
Title:
Synaptics Touchpad does not work on C15b notebook
Status in linux package in Ubuntu:
Confirmed
Bug description:
After installing Ubuntu 14.04 LTS (Description: Ubuntu 14.04.3 LTS, Release: 14.04)
on my Pegatron C15b notebook, the touchpad does not work. This is a dual-boot system, with Windows 10. On Windows 10, the Touchpad works fine.
I am also attaching a list of the devices, acquired via cat /proc/bus/input/devices > ~/devices
Thank you in advance,
Evy Karavatselou
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-49-generic 3.19.0-49.55~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-49.55~14.04.1-generic 3.19.8-ckt12
Uname: Linux 3.19.0-49-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Feb 3 18:39:57 2016
InstallationDate: Installed on 2015-11-28 (67 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: Upgraded to trusty on 2016-02-02 (0 days ago)
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: evy 1991 F.... pulseaudio
/dev/snd/controlC0: evy 1991 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=fde56f96-3316-49fe-938e-7b6cf461984a
InstallationDate: Installed on 2015-11-28 (99 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: PEGATRON CORPORATION C15B
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-51-generic.efi.signed root=UUID=140b6e5c-90b9-485b-930a-bd1bc953c21d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-51.58~14.04.1-generic 3.19.8-ckt13
RelatedPackageVersions:
linux-restricted-modules-3.19.0-51-generic N/A
linux-backports-modules-3.19.0-51-generic N/A
linux-firmware 1.127.20
Tags: trusty
Uname: Linux 3.19.0-51-generic x86_64
UpgradeStatus: Upgraded to trusty on 2016-02-02 (33 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/18/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: C15B.616
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: C15B
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: PEGATRON Computer Inc.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrC15B.616:bd03/18/2014:svnPEGATRONCORPORATION:pnC15B:pvr1.0:rvnPEGATRONCORPORATION:rnC15B:rvr1.0:cvnPEGATRONComputerInc.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: C15B
dmi.product.version: 1.0
dmi.sys.vendor: PEGATRON CORPORATION
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