kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Alex, thank you for reporting this and helping make Ubuntu better.

As per http://www.dell.com/support/home/us/en/19/product-
support/product/xps-13-9350-laptop/drivers?os=biosa an update to your
computer's buggy, insecure, and outdated BIOS is available (1.2.3). If
you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.

If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.2.3

** Changed in: linux (Ubuntu)
   Importance: Critical => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1552938

Title:
  Keyboard not working on boot and stop job taking forever

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When using the 4.4.0-9-generic the splash screen that asks for my
  encryption password don't register any keypresses. If i force the
  laptop to shut down and boot again the screen doesn't even show, it's
  just purple. But then I can enter my password and hit enter and it
  will unlock and bring me to the Ubuntu login screen.

  When shutting down it hangs on "A stop job is running..." (/dev/dm-0 i
  think it was) until it times out (90 sec).

  If I switch back to the 4.4.0-8-generic kernel it all works just fine,
  boot goes to splash screen, I can type in my encryption password, and
  it also shuts down without waiting for 90 secs.

  Description:	Ubuntu Xenial Xerus (development branch)
  Release:	16.04

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-9-generic 4.4.0-9.24
  ProcVersionSignature: Ubuntu 4.4.0-9.24-generic 4.4.3
  Uname: Linux 4.4.0-9-generic x86_64
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  alex       1855 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Mar  3 23:22:08 2016
  HibernationDevice: RESUME=UUID=add8cb80-aaf0-4bf3-ae7c-98168105a6f9
  InstallationDate: Installed on 2016-02-03 (29 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160203)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 0a5c:6412 Broadcom Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. XPS 13 9350
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-9-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-9-generic N/A
   linux-backports-modules-4.4.0-9-generic  N/A
   linux-firmware                           1.156
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/18/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.9
  dmi.board.asset.tag: HF8KD72
  dmi.board.name: 076F9T
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.asset.tag: HF8KD72
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.1.9:bd12/18/2015:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn076F9T:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 13 9350
  dmi.sys.vendor: Dell Inc.

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