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[Bug 1549515] Re: Touchpad not recognized

 

Wpierrick, the next step is to fully reverse commit bisect from kernel
4.2 to 4.5-rc7 in order to identify the last bad commit, followed
immediately by the first good one. Once this good commit has been
identified, it may be reviewed for backporting. Could you please do this
following
https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F
?

Please note, finding adjacent kernel versions is not fully commit
bisecting.

After the fix commit (not kernel version) has been identified, then
please mark this report Status Confirmed.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Tags added: kernel-fixed-upstream kernel-fixed-upstream-4.5-rc7
needs-reverse-bisect

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https://bugs.launchpad.net/bugs/1549515

Title:
  Touchpad not recognized

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello everybody,

  Not sure if it's the right place but I'd like to report a bug.

  I bought a Acer Aspire V3-372-53GG (brand new laptop released very recently by Acer), installed Ubuntu alongside Windows and the touchpad is not recognized at all. I have to use a mouse.
   I am using Ubuntu 15.10.

  Results of  xinput
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ Microsoft  Microsoft Basic Optical Mouse v2.0 	id=9	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
      ↳ HD WebCam                               	id=10	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=11	[slave  keyboard (3)]
      ↳ Acer WMI hotkeys                        	id=12	[slave  keyboard (3)]

  Probably a Kernel issue...

  If anyone interested, the WIFI card is not recognized as well, but I
  solved that by downloading a new version of QCA6174 and remplacing the
  folder in /lib/firmware/ath10k/

  Many thanks.
  --- 
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pierrick   1498 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.10
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=f955fdb1-88b3-49e5-a718-64590cab1c01
  InstallationDate: Installed on 2016-02-22 (2 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Acer Aspire V3-372
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic.efi.signed root=UUID=4e6150e1-dba4-4a35-a7cd-e6398b25b38f ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-30.35-generic 4.2.8-ckt3
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-30-generic N/A
   linux-backports-modules-4.2.0-30-generic  N/A
   linux-firmware                            1.149.3
  Tags:  wily
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/19/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.02
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire V3-372
  dmi.board.vendor: Acer
  dmi.board.version: V1.02
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.02
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd10/19/2015:svnAcer:pnAspireV3-372:pvrV1.02:rvnAcer:rnAspireV3-372:rvrV1.02:cvnAcer:ct10:cvrV1.02:
  dmi.product.name: Aspire V3-372
  dmi.product.version: V1.02
  dmi.sys.vendor: Acer

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