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[Bug 1556965] Re: Xorg freeze

 

Vegard Vesterheim, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Description changed:

- Symptoms are: screen/console/keyboard non-funtional. Xorg has crashed.
+ Symptoms are: screen/console/keyboard non-functional. Xorg has crashed.
  System is up, ssh login is possible. Unable to restart display manager,
- unable to reboot, must powercycle machine to recover.
+ unable to reboot, must powercycle machine to recover. Observing problem
+ after being away from keyboard for some time.
  
- Seems to be related to screensaver/locker (light-locker). Observing
- problem after being away from keyboard for some time.
- 
- $ lsb_release -d
- Description:	Ubuntu Xenial Xerus (development branch)
+ Kernel call trace:
+ https://launchpadlibrarian.net/247894911/dmesg.xorg.freeze
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-11.26-generic 4.4.4
  Uname: Linux 4.4.0-11-generic x86_64
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: XFCE
  Date: Mon Mar 14 15:01:49 2016
  DistUpgraded: 2015-12-01 13:45:07,953 DEBUG failed to SystemUnLock() (E:Not locked)
  DistroCodename: xenial
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GpuHangFrequency: Several times a day
  GpuHangReproducibility: Occurs more often under certain circumstances
  GpuHangStarted: Within the last week or two
  GraphicsCard:
-  Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [8086:0412] (rev 06) (prog-if 00 [VGA controller])
-    Subsystem: Hewlett-Packard Company Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [103c:18e5]
+  Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [8086:0412] (rev 06) (prog-if 00 [VGA controller])
+    Subsystem: Hewlett-Packard Company Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [103c:18e5]
  LightdmGreeterLogOld:
-  ** (lightdm-gtk-greeter:2891): WARNING **: Failed to load user image: Failed to open file '/home/vegardv/.face': No such file or directory
-  init: indicator-power main process (2937) killed by TERM signal
-  init: indicator-application main process (2940) killed by TERM signal
+  ** (lightdm-gtk-greeter:2891): WARNING **: Failed to load user image: Failed to open file '/home/vegardv/.face': No such file or directory
+  init: indicator-power main process (2937) killed by TERM signal
+  init: indicator-application main process (2940) killed by TERM signal
  MachineType: Hewlett-Packard HP EliteDesk 800 G1 USDT
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-11-generic root=/dev/mapper/voll2--vg-root ro splash quiet vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: Upgraded to xenial on 2015-12-01 (104 days ago)
  dmi.bios.date: 12/17/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L01 v02.21
  dmi.board.asset.tag: CZC41911VB
  dmi.board.name: 18E5
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: CZC41911VB
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrL01v02.21:bd12/17/2013:svnHewlett-Packard:pnHPEliteDesk800G1USDT:pvr:rvnHewlett-Packard:rn18E5:rvr:cvnHewlett-Packard:ct3:cvr:
  dmi.product.name: HP EliteDesk 800 G1 USDT
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.67-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.1.2-1ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.1.2-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.1-1ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160218-1ubuntu3
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
  xserver.bootTime: Mon Mar 14 14:56:12 2016
  xserver.configfile: default
  xserver.errors:
-  
+ 
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
-  product id                                2095 
-  vendor                                     SAM
+  product id                                2095
+  vendor                                     SAM
  xserver.version: 2:1.18.1-1ubuntu3

-- 
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https://bugs.launchpad.net/bugs/1556965

Title:
  Xorg freeze

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Symptoms are: screen/console/keyboard non-functional. Xorg has
  crashed. System is up, ssh login is possible. Unable to restart
  display manager, unable to reboot, must powercycle machine to recover.
  Observing problem after being away from keyboard for some time.

  Kernel call trace:
  https://launchpadlibrarian.net/247894911/dmesg.xorg.freeze

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-11.26-generic 4.4.4
  Uname: Linux 4.4.0-11-generic x86_64
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: XFCE
  Date: Mon Mar 14 15:01:49 2016
  DistUpgraded: 2015-12-01 13:45:07,953 DEBUG failed to SystemUnLock() (E:Not locked)
  DistroCodename: xenial
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GpuHangFrequency: Several times a day
  GpuHangReproducibility: Occurs more often under certain circumstances
  GpuHangStarted: Within the last week or two
  GraphicsCard:
   Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [8086:0412] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [103c:18e5]
  LightdmGreeterLogOld:
   ** (lightdm-gtk-greeter:2891): WARNING **: Failed to load user image: Failed to open file '/home/vegardv/.face': No such file or directory
   init: indicator-power main process (2937) killed by TERM signal
   init: indicator-application main process (2940) killed by TERM signal
  MachineType: Hewlett-Packard HP EliteDesk 800 G1 USDT
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-11-generic root=/dev/mapper/voll2--vg-root ro splash quiet vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: Upgraded to xenial on 2015-12-01 (104 days ago)
  dmi.bios.date: 12/17/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L01 v02.21
  dmi.board.asset.tag: CZC41911VB
  dmi.board.name: 18E5
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: CZC41911VB
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrL01v02.21:bd12/17/2013:svnHewlett-Packard:pnHPEliteDesk800G1USDT:pvr:rvnHewlett-Packard:rn18E5:rvr:cvnHewlett-Packard:ct3:cvr:
  dmi.product.name: HP EliteDesk 800 G1 USDT
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.67-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.1.2-1ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.1.2-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.1-1ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160218-1ubuntu3
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
  xserver.bootTime: Mon Mar 14 14:56:12 2016
  xserver.configfile: default
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                2095
   vendor                                     SAM
  xserver.version: 2:1.18.1-1ubuntu3

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