kernel-packages team mailing list archive

[Grant <vythafjora@xxxxxxxxx>]

I have uploaded the information you requested. I have also been trying to
figure out why my driver for the touchpad isn't loaded, hoping that a
solution to the (un)loaded driver would be the solution to the bigger
problem. I haven't been able to find anything yet, but maybe that
information will help?

Anyway, if you have anything in mind that I can do to help I will gladly do
it, but until then I am at the end of my knowledge.

Thank you for your help so far!

On Sun, Mar 6, 2016 at 7:56 PM, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:

> Grant, thank you for taking the time to report this bug and helping to
> make Ubuntu better. Please execute the following command only once, as it
> will automatically gather debugging information, in a terminal:
> apport-collect 1553402
>
> ** Package changed: linux-lts-wily (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
>    Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1553402
>
> Title:
>   touchpad stops working and cursor disappears
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   I installed the Ubuntu Base and Ubuntu Security updates one at a time
>   then I restarted my machine to see if each packet affected my
>   touchpad.. It wasn't until I installed the updated Linux Kernel Image
>   and supporting packets that the touchpad stopped working on restart.
>
>   Ubuntu 14.04.4
>
>   Linux Kernel 4.2.0-30-generic
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: linux-image-4.2.0-30-generic 4.2.0-30.36~14.04.1
>   ProcVersionSignature: Ubuntu 4.2.0-30.36~14.04.1-generic 4.2.8-ckt3
>   Uname: Linux 4.2.0-30-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3.19
>   Architecture: amd64
>   CurrentDesktop: Unity
>   Date: Fri Mar  4 17:47:03 2016
>   EcryptfsInUse: Yes
>   InstallationDate: Installed on 2016-02-28 (5 days ago)
>   InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64
> (20160217.1)
>   SourcePackage: linux-lts-wily
>   UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553402/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1553402

Title:
  touchpad stops working and cursor disappears

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I installed the Ubuntu Base and Ubuntu Security updates one at a time
  then I restarted my machine to see if each packet affected my
  touchpad.. It wasn't until I installed the updated Linux Kernel Image
  and supporting packets that the touchpad stopped working on restart.

  Ubuntu 14.04.4

  Linux Kernel 4.2.0-30-generic

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-4.2.0-30-generic 4.2.0-30.36~14.04.1
  ProcVersionSignature: Ubuntu 4.2.0-30.36~14.04.1-generic 4.2.8-ckt3
  Uname: Linux 4.2.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Mar  4 17:47:03 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2016-02-28 (5 days ago)
  InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
  SourcePackage: linux-lts-wily
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D3p:   jattel     2214 F...m pulseaudio
   /dev/snd/controlC0:  jattel     2214 F.... pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=3bc3fc98-0e46-46ed-804c-3458932c64f9
  InstallationDate: Installed on 2016-03-10 (6 days ago)
  InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 8087:07dc Intel Corp. 
   Bus 001 Device 002: ID 13d3:5657 IMC Networks 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: GOOGLE Quawks
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-34-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-34.39~14.04.1-generic 4.2.8-ckt4
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-34-generic N/A
   linux-backports-modules-4.2.0-34-generic  N/A
   linux-firmware                            1.127.20
  Tags:  trusty
  Uname: Linux 4.2.0-34-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/17/2014
  dmi.bios.vendor: coreboot
  dmi.chassis.type: 3
  dmi.chassis.vendor: GOOGLE
  dmi.modalias: dmi:bvncoreboot:bvr:bd08/17/2014:svnGOOGLE:pnQuawks:pvr1.0:cvnGOOGLE:ct3:cvr:
  dmi.product.name: Quawks
  dmi.product.version: 1.0
  dmi.sys.vendor: GOOGLE

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553402/+subscriptions