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Message #167731
[Bug 1553402] Re: touchpad stops working and cursor disappears
apport information
** Tags added: apport-collected
** Description changed:
I installed the Ubuntu Base and Ubuntu Security updates one at a time
then I restarted my machine to see if each packet affected my touchpad..
It wasn't until I installed the updated Linux Kernel Image and
supporting packets that the touchpad stopped working on restart.
Ubuntu 14.04.4
Linux Kernel 4.2.0-30-generic
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-4.2.0-30-generic 4.2.0-30.36~14.04.1
ProcVersionSignature: Ubuntu 4.2.0-30.36~14.04.1-generic 4.2.8-ckt3
Uname: Linux 4.2.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Mar 4 17:47:03 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-02-28 (5 days ago)
InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
SourcePackage: linux-lts-wily
UpgradeStatus: No upgrade log present (probably fresh install)
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.19
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/pcmC0D3p: jattel 2214 F...m pulseaudio
+ /dev/snd/controlC0: jattel 2214 F.... pulseaudio
+ CurrentDesktop: GNOME
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=3bc3fc98-0e46-46ed-804c-3458932c64f9
+ InstallationDate: Installed on 2016-03-10 (6 days ago)
+ InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
+ Lsusb:
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 003: ID 8087:07dc Intel Corp.
+ Bus 001 Device 002: ID 13d3:5657 IMC Networks
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: GOOGLE Quawks
+ Package: linux (not installed)
+ ProcEnviron:
+ TERM=xterm
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-34-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.2.0-34.39~14.04.1-generic 4.2.8-ckt4
+ RelatedPackageVersions:
+ linux-restricted-modules-4.2.0-34-generic N/A
+ linux-backports-modules-4.2.0-34-generic N/A
+ linux-firmware 1.127.20
+ Tags: trusty
+ Uname: Linux 4.2.0-34-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 08/17/2014
+ dmi.bios.vendor: coreboot
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: GOOGLE
+ dmi.modalias: dmi:bvncoreboot:bvr:bd08/17/2014:svnGOOGLE:pnQuawks:pvr1.0:cvnGOOGLE:ct3:cvr:
+ dmi.product.name: Quawks
+ dmi.product.version: 1.0
+ dmi.sys.vendor: GOOGLE
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1553402/+attachment/4601170/+files/AlsaInfo.txt
--
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https://bugs.launchpad.net/bugs/1553402
Title:
touchpad stops working and cursor disappears
Status in linux package in Ubuntu:
Incomplete
Bug description:
I installed the Ubuntu Base and Ubuntu Security updates one at a time
then I restarted my machine to see if each packet affected my
touchpad.. It wasn't until I installed the updated Linux Kernel Image
and supporting packets that the touchpad stopped working on restart.
Ubuntu 14.04.4
Linux Kernel 4.2.0-30-generic
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-4.2.0-30-generic 4.2.0-30.36~14.04.1
ProcVersionSignature: Ubuntu 4.2.0-30.36~14.04.1-generic 4.2.8-ckt3
Uname: Linux 4.2.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Mar 4 17:47:03 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-02-28 (5 days ago)
InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
SourcePackage: linux-lts-wily
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D3p: jattel 2214 F...m pulseaudio
/dev/snd/controlC0: jattel 2214 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=3bc3fc98-0e46-46ed-804c-3458932c64f9
InstallationDate: Installed on 2016-03-10 (6 days ago)
InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:07dc Intel Corp.
Bus 001 Device 002: ID 13d3:5657 IMC Networks
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: GOOGLE Quawks
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-34-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-34.39~14.04.1-generic 4.2.8-ckt4
RelatedPackageVersions:
linux-restricted-modules-4.2.0-34-generic N/A
linux-backports-modules-4.2.0-34-generic N/A
linux-firmware 1.127.20
Tags: trusty
Uname: Linux 4.2.0-34-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/17/2014
dmi.bios.vendor: coreboot
dmi.chassis.type: 3
dmi.chassis.vendor: GOOGLE
dmi.modalias: dmi:bvncoreboot:bvr:bd08/17/2014:svnGOOGLE:pnQuawks:pvr1.0:cvnGOOGLE:ct3:cvr:
dmi.product.name: Quawks
dmi.product.version: 1.0
dmi.sys.vendor: GOOGLE
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