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[Bug 1553402] Re: touchpad stops working and cursor disappears

 

apport information

** Tags added: apport-collected

** Description changed:

  I installed the Ubuntu Base and Ubuntu Security updates one at a time
  then I restarted my machine to see if each packet affected my touchpad..
  It wasn't until I installed the updated Linux Kernel Image and
  supporting packets that the touchpad stopped working on restart.
  
  Ubuntu 14.04.4
  
  Linux Kernel 4.2.0-30-generic
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-4.2.0-30-generic 4.2.0-30.36~14.04.1
  ProcVersionSignature: Ubuntu 4.2.0-30.36~14.04.1-generic 4.2.8-ckt3
  Uname: Linux 4.2.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Mar  4 17:47:03 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2016-02-28 (5 days ago)
  InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
  SourcePackage: linux-lts-wily
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.19
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/pcmC0D3p:   jattel     2214 F...m pulseaudio
+  /dev/snd/controlC0:  jattel     2214 F.... pulseaudio
+ CurrentDesktop: GNOME
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=3bc3fc98-0e46-46ed-804c-3458932c64f9
+ InstallationDate: Installed on 2016-03-10 (6 days ago)
+ InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
+ Lsusb:
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 003: ID 8087:07dc Intel Corp. 
+  Bus 001 Device 002: ID 13d3:5657 IMC Networks 
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: GOOGLE Quawks
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-34-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.2.0-34.39~14.04.1-generic 4.2.8-ckt4
+ RelatedPackageVersions:
+  linux-restricted-modules-4.2.0-34-generic N/A
+  linux-backports-modules-4.2.0-34-generic  N/A
+  linux-firmware                            1.127.20
+ Tags:  trusty
+ Uname: Linux 4.2.0-34-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 08/17/2014
+ dmi.bios.vendor: coreboot
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: GOOGLE
+ dmi.modalias: dmi:bvncoreboot:bvr:bd08/17/2014:svnGOOGLE:pnQuawks:pvr1.0:cvnGOOGLE:ct3:cvr:
+ dmi.product.name: Quawks
+ dmi.product.version: 1.0
+ dmi.sys.vendor: GOOGLE

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1553402/+attachment/4601170/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1553402

Title:
  touchpad stops working and cursor disappears

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I installed the Ubuntu Base and Ubuntu Security updates one at a time
  then I restarted my machine to see if each packet affected my
  touchpad.. It wasn't until I installed the updated Linux Kernel Image
  and supporting packets that the touchpad stopped working on restart.

  Ubuntu 14.04.4

  Linux Kernel 4.2.0-30-generic

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-4.2.0-30-generic 4.2.0-30.36~14.04.1
  ProcVersionSignature: Ubuntu 4.2.0-30.36~14.04.1-generic 4.2.8-ckt3
  Uname: Linux 4.2.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Mar  4 17:47:03 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2016-02-28 (5 days ago)
  InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
  SourcePackage: linux-lts-wily
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D3p:   jattel     2214 F...m pulseaudio
   /dev/snd/controlC0:  jattel     2214 F.... pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=3bc3fc98-0e46-46ed-804c-3458932c64f9
  InstallationDate: Installed on 2016-03-10 (6 days ago)
  InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 8087:07dc Intel Corp. 
   Bus 001 Device 002: ID 13d3:5657 IMC Networks 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: GOOGLE Quawks
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-34-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-34.39~14.04.1-generic 4.2.8-ckt4
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-34-generic N/A
   linux-backports-modules-4.2.0-34-generic  N/A
   linux-firmware                            1.127.20
  Tags:  trusty
  Uname: Linux 4.2.0-34-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/17/2014
  dmi.bios.vendor: coreboot
  dmi.chassis.type: 3
  dmi.chassis.vendor: GOOGLE
  dmi.modalias: dmi:bvncoreboot:bvr:bd08/17/2014:svnGOOGLE:pnQuawks:pvr1.0:cvnGOOGLE:ct3:cvr:
  dmi.product.name: Quawks
  dmi.product.version: 1.0
  dmi.sys.vendor: GOOGLE

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