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Message #171624
[Bug 1570194] [NEW] [Dell Inspiron 3551] System will experience kernel panic on boot
Public bug reported:
CID: 201411-16163 Dell Inspiron 3551 with OEM image (A03, 20151030)
Steps:
1. Make sure reboot / cold boot works fine on this system.
2. Run dist-upgrade
3. Try to reboot this system
Expected result:
Everything works fine.
Actual result:
System will experience kernel panic on boot, if you press the power button to power down / on it again, it will enter the grub menu, sometimes it will be fine to boot from there, but I do encounter the problem that it will still hitting kernel panic when booting the OS from grub.
The workaround to boot back into 3.13.0-85 is to boot into the pre-installed 3.13.0-38 kernel and reboot.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-85-generic 3.13.0-85.129
ProcVersionSignature: Ubuntu 3.13.0-85.129-generic 3.13.11-ckt36
Uname: Linux 3.13.0-85-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: u 2147 F.... pulseaudio
CRDA:
country TW:
(2402 - 2472 @ 40), (3, 27)
(5270 - 5330 @ 40), (3, 17), DFS
(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Thu Apr 14 00:39:48 2016
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-trusty-amd64-20140620-0
HibernationDevice: RESUME=UUID=f46d1944-26ea-4d7e-a7d1-8d136f8ccf97
InstallationDate: Installed on 2016-04-14 (0 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
MachineType: Dell Inc. Inspiron 3551
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-85-generic root=UUID=b6650f0c-419a-403f-998f-fe8eecb11d1c ro locale=en_US quiet splash radeon.modeset=0 nouveau.modeset=0 video.use_native_backlight=1 vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-85-generic N/A
linux-backports-modules-3.13.0-85-generic N/A
linux-firmware 1.127.20
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/28/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X17
dmi.board.name: 030010
dmi.board.vendor: Dell Inc.
dmi.board.version: D02
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrX17:bd11/28/2014:svnDellInc.:pnInspiron3551:pvrX17:rvnDellInc.:rn030010:rvrD02:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3551
dmi.product.version: X17
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: 201411-16163 amd64 apport-bug staging taipei-lab trusty
** Attachment added: "2016-04-14 12.29.40.jpg"
https://bugs.launchpad.net/bugs/1570194/+attachment/4636493/+files/2016-04-14%2012.29.40.jpg
** Tags added: taip
** Tags removed: taip
** Tags added: 201411-16163 taipei-lab
--
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https://bugs.launchpad.net/bugs/1570194
Title:
[Dell Inspiron 3551] System will experience kernel panic on boot
Status in linux package in Ubuntu:
New
Bug description:
CID: 201411-16163 Dell Inspiron 3551 with OEM image (A03, 20151030)
Steps:
1. Make sure reboot / cold boot works fine on this system.
2. Run dist-upgrade
3. Try to reboot this system
Expected result:
Everything works fine.
Actual result:
System will experience kernel panic on boot, if you press the power button to power down / on it again, it will enter the grub menu, sometimes it will be fine to boot from there, but I do encounter the problem that it will still hitting kernel panic when booting the OS from grub.
The workaround to boot back into 3.13.0-85 is to boot into the pre-installed 3.13.0-38 kernel and reboot.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-85-generic 3.13.0-85.129
ProcVersionSignature: Ubuntu 3.13.0-85.129-generic 3.13.11-ckt36
Uname: Linux 3.13.0-85-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: u 2147 F.... pulseaudio
CRDA:
country TW:
(2402 - 2472 @ 40), (3, 27)
(5270 - 5330 @ 40), (3, 17), DFS
(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Thu Apr 14 00:39:48 2016
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-trusty-amd64-20140620-0
HibernationDevice: RESUME=UUID=f46d1944-26ea-4d7e-a7d1-8d136f8ccf97
InstallationDate: Installed on 2016-04-14 (0 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
MachineType: Dell Inc. Inspiron 3551
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-85-generic root=UUID=b6650f0c-419a-403f-998f-fe8eecb11d1c ro locale=en_US quiet splash radeon.modeset=0 nouveau.modeset=0 video.use_native_backlight=1 vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-85-generic N/A
linux-backports-modules-3.13.0-85-generic N/A
linux-firmware 1.127.20
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/28/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X17
dmi.board.name: 030010
dmi.board.vendor: Dell Inc.
dmi.board.version: D02
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrX17:bd11/28/2014:svnDellInc.:pnInspiron3551:pvrX17:rvnDellInc.:rn030010:rvrD02:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3551
dmi.product.version: X17
dmi.sys.vendor: Dell Inc.
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