kernel-packages team mailing list archive

[Po-Hsu Lin <po-hsu.lin@xxxxxxxxxxxxx>]

Apart from some installation issue for the dkms module, the system can now boot normally without any kernel panic issue.
Tested with 3.13.11-031311ckt39-generic.

** Tags added: kernel-fixed-upstream

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

** Changed in: linux (Ubuntu Trusty)
       Status: Incomplete => Confirmed

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https://bugs.launchpad.net/bugs/1570194

Title:
  [Dell Inspiron 3551] System will experience kernel panic on boot

Status in linux package in Ubuntu:
  Confirmed
Status in linux source package in Trusty:
  Confirmed

Bug description:
  CID: 201411-16163 Dell Inspiron 3551 with OEM image (A03, 20151030)

  Steps:
  1. Make sure reboot / cold boot works fine on this system.
  2. Run dist-upgrade
  3. Try to reboot this system

  Expected result:
  Everything works fine.

  Actual result:
  System will experience kernel panic on boot, if you press the power button to power down / on it again, it will enter the grub menu, sometimes it will be fine to boot from there, but I do encounter the problem that it will still hitting kernel panic when booting the OS from grub.
  The workaround to boot back into 3.13.0-85 is to boot into the pre-installed 3.13.0-38 kernel and reboot.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-85-generic 3.13.0-85.129
  ProcVersionSignature: Ubuntu 3.13.0-85.129-generic 3.13.11-ckt36
  Uname: Linux 3.13.0-85-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  u          2147 F.... pulseaudio
  CRDA:
   country TW:
   	(2402 - 2472 @ 40), (3, 27)
   	(5270 - 5330 @ 40), (3, 17), DFS
   	(5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  Date: Thu Apr 14 00:39:48 2016
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-trusty-amd64-20140620-0
  HibernationDevice: RESUME=UUID=f46d1944-26ea-4d7e-a7d1-8d136f8ccf97
  InstallationDate: Installed on 2016-04-14 (0 days ago)
  InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
  MachineType: Dell Inc. Inspiron 3551
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-85-generic root=UUID=b6650f0c-419a-403f-998f-fe8eecb11d1c ro locale=en_US quiet splash radeon.modeset=0 nouveau.modeset=0 video.use_native_backlight=1 vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-85-generic N/A
   linux-backports-modules-3.13.0-85-generic  N/A
   linux-firmware                             1.127.20
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/28/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: X17
  dmi.board.name: 030010
  dmi.board.vendor: Dell Inc.
  dmi.board.version: D02
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrX17:bd11/28/2014:svnDellInc.:pnInspiron3551:pvrX17:rvnDellInc.:rn030010:rvrD02:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3551
  dmi.product.version: X17
  dmi.sys.vendor: Dell Inc.

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