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Message #17371
[Bug 1184165] HookError_cloud_archive.txt
apport information
** Attachment added: "HookError_cloud_archive.txt"
https://bugs.launchpad.net/bugs/1184165/+attachment/3839334/+files/HookError_cloud_archive.txt
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https://bugs.launchpad.net/bugs/1184165
Title:
03f0:1205 Scanner does not work: Simple scan gives a device busy error
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
This is a virgin installation of 13.04.
Scanner is not found - reported by Simple scan. I tried Ask Ubuntu,
but got no answer.
I have a parallel installation of 12.xx on the same computer, and
scanner does work. So what is specific about 13.04?
I have also an old FC-3 installation and the scanner works, using sane
with xinetd. I notice that 13.04 does not use xinetd. So how is the
scanner accessed? Whatever it is, it works on 12.xx and does not on
13.04.
In terminal mode:
sane-find-scanner
found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002
scanimage -L
[hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12)
[hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy
lsusb
Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
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ApportVersion: 2.9.2-0ubuntu8.3
Architecture: i386
DistroRelease: Ubuntu 13.04
InstallationDate: Installed on 2013-05-14 (134 days ago)
InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release i386 (20130423.1)
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
Tags: raring
Uname: Linux 3.8.13-030813-generic i686
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video
---
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: i386
DistroRelease: Ubuntu 13.04
InstallationDate: Installed on 2013-05-14 (134 days ago)
InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release i386 (20130423.1)
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
Tags: raring
Uname: Linux 3.8.13-030813-generic i686
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video
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