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[Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error

 

Christopher M. Penalver, Sorry, I'm confused again. I thought comments
20 and 21 answered comment 19.

As far as comment 23: i'm booted now, and all the time for this bug
report, into my 13.04 (or Raring) installation. So I have run aggain the
apport command, see attached file of the screen dialogue. You'll notice
that I ran it both ways, with -p linux and without. I don't quite
understand the errors, but it's OK.

Again, what do you mean by "boot into a Ubuntu kernel (not a
mainline/upstream one)"? How do I do that? Where do I get an "Ubuntu
kernel"? See comment 17.

I'm sorry, I'm not trying to be difficult.

Janos


** Attachment added: "apport-collect in Raring"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+attachment/3839340/+files/apport-collect_2013Sep24Raring

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https://bugs.launchpad.net/bugs/1184165

Title:
  03f0:1205 Scanner does not work: Simple scan gives a device busy error

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This is a virgin installation of 13.04.

  Scanner is not found - reported by Simple scan. I tried Ask Ubuntu,
  but got no answer.

  I have a parallel installation of 12.xx on the same computer, and
  scanner does work. So what is specific about 13.04?

  I have also an old FC-3 installation and the scanner works, using sane
  with xinetd. I notice that 13.04 does not use xinetd. So how is the
  scanner accessed? Whatever it is, it works on 12.xx and does not on
  13.04.

  In terminal mode:

  sane-find-scanner
     found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002

  scanimage -L
     [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12)
     [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy

  lsusb
     Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C
     Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
     Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  --- 
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: i386
  DistroRelease: Ubuntu 13.04
  InstallationDate: Installed on 2013-05-14 (134 days ago)
  InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release i386 (20130423.1)
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Tags:  raring
  Uname: Linux 3.8.13-030813-generic i686
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video
  --- 
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: i386
  DistroRelease: Ubuntu 13.04
  InstallationDate: Installed on 2013-05-14 (134 days ago)
  InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release i386 (20130423.1)
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Tags:  raring
  Uname: Linux 3.8.13-030813-generic i686
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video

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