← Back to team overview

kernel-packages team mailing list archive

[Bug 1575038] [NEW] Connecting docking station reboots computer

 

Public bug reported:

When connecting a awake and running laptop to Dells docking station the desktop crashes and shows the disk encryption password login prompt: https://goo.gl/photos/9QEkQDkNPbT71wDD6
After entering the password all screens goes black and nothing happens.

Trying to undock and then dock again after the above problem the console displays the follwing:
https://goo.gl/photos/KLrtdCuTKa7sps298

Also posted a question with more details before the upgrade to 16.04
here https://answers.launchpad.net/ubuntu/+question/291536

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-21-generic 4.4.0-21.37
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  johannes   2499 F.... pulseaudio
 /dev/snd/controlC0:  johannes   2499 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Apr 26 10:14:15 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-04-13 (378 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Dell Inc. Latitude E7450
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-21-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash acpi_osi=!Windows 2012 crashkernel=384M-:128M crashkernel=384M-:128M vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-21-generic N/A
 linux-backports-modules-4.4.0-21-generic  N/A
 linux-firmware                            1.157
SourcePackage: linux
UpgradeStatus: Upgraded to xenial on 2016-04-22 (3 days ago)
dmi.bios.date: 03/29/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 06HN6G
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd03/29/2016:svnDellInc.:pnLatitudeE7450:pvr:rvnDellInc.:rn06HN6G:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7450
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug xenial

** Attachment added: "Screen after second docking when screen went black after encryption password"
   https://bugs.launchpad.net/bugs/1575038/+attachment/4647501/+files/20160426_101242.jpg

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1575038

Title:
  Connecting docking station reboots computer

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  When connecting a awake and running laptop to Dells docking station the desktop crashes and shows the disk encryption password login prompt: https://goo.gl/photos/9QEkQDkNPbT71wDD6
  After entering the password all screens goes black and nothing happens.

  Trying to undock and then dock again after the above problem the console displays the follwing:
  https://goo.gl/photos/KLrtdCuTKa7sps298

  Also posted a question with more details before the upgrade to 16.04
  here https://answers.launchpad.net/ubuntu/+question/291536

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  johannes   2499 F.... pulseaudio
   /dev/snd/controlC0:  johannes   2499 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Apr 26 10:14:15 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-04-13 (378 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Dell Inc. Latitude E7450
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-21-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash acpi_osi=!Windows 2012 crashkernel=384M-:128M crashkernel=384M-:128M vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: Upgraded to xenial on 2016-04-22 (3 days ago)
  dmi.bios.date: 03/29/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 06HN6G
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd03/29/2016:svnDellInc.:pnLatitudeE7450:pvr:rvnDellInc.:rn06HN6G:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E7450
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1575038/+subscriptions


Follow ups