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[Bug 1576906] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1576906

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1576906

Title:
  Synaptics touchpad not well detected

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I am using Ubuntu 16.04 on a Acer Aspire V3-472G equiped with a
  Synaptics touch pad. According to dmesg, the touchpad is detected as a
  generic  mouse and synaptics driver seems not to be loaded

  # lsb_release -d
  Description:	Ubuntu 16.04 LTS
  Release:	16.04

  Extract of dmesg:

  # dmesg | grep SYN
  [  498.893555] input: SYN1B7B:01 06CB:2969 Touchpad as /devices/pci0000:00/INT33C2:00/i2c-8/i2c-SYN1B7B:01/0018:06CB:2969.0002/input/input17
  [  498.893834] hid-multitouch 0018:06CB:2969.0002: input,hidraw1: I2C HID v1.00 Mouse [SYN1B7B:01 06CB:2969] on i2c-SYN1B7B:01

  # aptitude ssearch synaptics
  v   xorg-driver-synaptics                                              -                                                                              
  v   xorg-driver-synaptics:i386                                         -                                                                              
  i   xserver-xorg-input-synaptics                                       - Synaptics TouchPad driver for X.Org server                                   
  p   xserver-xorg-input-synaptics:i386                                  - Synaptics TouchPad driver for X.Org server                                   
  i   xserver-xorg-input-synaptics-dbg                                   - Synaptics TouchPad driver for X.Org server                                   
  p   xserver-xorg-input-synaptics-dbg:i386         

  
  # xinput -list
  root@saguti-laptop:/home/saguti# xinput -list
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ MOSART Semi. 2.4G Wireless Mouse        	id=11	[slave  pointer  (2)]
  ⎜   ↳ SYN1B7B:01 06CB:2969 Touchpad

  Touchpad was detected without problems with Ubuntu 14.04

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References