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[saguti <saguti@xxxxxxxxx>]

apport information

** Attachment added: "JournalErrors.txt"
   https://bugs.launchpad.net/bugs/1576906/+attachment/4651832/+files/JournalErrors.txt

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https://bugs.launchpad.net/bugs/1576906

Title:
  Synaptics touchpad not well detected

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I am using Ubuntu 16.04 on a Acer Aspire V3-472G equiped with a
  Synaptics touch pad. According to dmesg, the touchpad is detected as a
  generic  mouse and synaptics driver seems not to be loaded

  # lsb_release -d
  Description:	Ubuntu 16.04 LTS
  Release:	16.04

  Extract of dmesg:

  # dmesg | grep SYN
  [  498.893555] input: SYN1B7B:01 06CB:2969 Touchpad as /devices/pci0000:00/INT33C2:00/i2c-8/i2c-SYN1B7B:01/0018:06CB:2969.0002/input/input17
  [  498.893834] hid-multitouch 0018:06CB:2969.0002: input,hidraw1: I2C HID v1.00 Mouse [SYN1B7B:01 06CB:2969] on i2c-SYN1B7B:01

  # aptitude ssearch synaptics
  v   xorg-driver-synaptics                                              -                                                                              
  v   xorg-driver-synaptics:i386                                         -                                                                              
  i   xserver-xorg-input-synaptics                                       - Synaptics TouchPad driver for X.Org server                                   
  p   xserver-xorg-input-synaptics:i386                                  - Synaptics TouchPad driver for X.Org server                                   
  i   xserver-xorg-input-synaptics-dbg                                   - Synaptics TouchPad driver for X.Org server                                   
  p   xserver-xorg-input-synaptics-dbg:i386         

  
  # xinput -list
  root@saguti-laptop:/home/saguti# xinput -list
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ MOSART Semi. 2.4G Wireless Mouse        	id=11	[slave  pointer  (2)]
  ⎜   ↳ SYN1B7B:01 06CB:2969 Touchpad

  Touchpad was detected without problems with Ubuntu 14.04
  --- 
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  saguti     2907 F.... pulseaudio
   /dev/snd/pcmC1D0p:   saguti     2907 F...m pulseaudio
   /dev/snd/controlC1:  saguti     2907 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=93ec1eec-dc0c-4ac4-9b06-b2d3cca2a8da
  InstallationDate: Installed on 2015-01-01 (484 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Lsusb:
   Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 002 Device 004: ID 04f2:b469 Chicony Electronics Co., Ltd 
   Bus 002 Device 005: ID 0489:e04e Foxconn / Hon Hai 
   Bus 002 Device 002: ID 3938:1031  
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer Aspire V3-472G
  NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-21-generic root=/dev/mapper/ubuntu--vg-root ro acpi_sleep=nonvs resume=/dev/dm-1
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware                            1.157
  Tags:  xenial
  Uname: Linux 4.4.0-21-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-25 (4 days ago)
  UserGroups: adm cdrom dip docker lpadmin netdev plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/24/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.21
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA40_HB
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.21:bd09/24/2014:svnAcer:pnAspireV3-472G:pvrTBDbyOEM:rvnAcer:rnEA40_HB:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire V3-472G
  dmi.product.version: TBD by OEM
  dmi.sys.vendor: Acer

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