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Message #175426
[Bug 1575467] Re: Ubuntu 16.04 consistently freezes up / hangs
I appear to have the same problem with my Dell Optiplex desktop machine
and my Dell XPS 13 Developer Edition. The XPS is brand new and has been
updated to the latest BIOS version. The Optiplex has a somewhat aged
BIOS, but I've never seen any problems until now.
Both machines have been updated by doing a clean install of 16.04;
Kubuntu on this machine and Ubuntu on the XPS.
One thing that I've discovered is that the machine can be pinged when
it's down, but otherwise the symptoms are identical to those reported
above. Entering coredumpctl returns 'No coredumps found'.
The problem has been observed when I am typing, moving the mouse,
reading text or simply doing nothing.
--
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https://bugs.launchpad.net/bugs/1575467
Title:
Ubuntu 16.04 consistently freezes up / hangs
Status in linux package in Ubuntu:
Confirmed
Bug description:
After upgrading from stock Ubuntu 14.04 to 16.04 my laptop
consistently freezes up and is unresponsive to keyboard or mouse. The
only way is to do a hard shutdown. I'm usually in a browser when this
happens, and often watching a video or two. It seems to happen more
often in Google Chrome than Firefox, but it happens with both. It has
happened at least once with no videos loaded. I haven’t observed it
freeze / hang when I’m not in a browser, but that's mainly what i use
my laptop for, so that's where most of my time is spent.
---
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: andrew 1949 F.... pulseaudio
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=e8aaee7c-d956-4519-94f0-cf7aad745020
InstallationDate: Installed on 2015-08-08 (263 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Dell Inc. Inspiron 3451
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_US
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic.efi.signed root=UUID=d01f07be-c906-4024-8eef-a58ba3935298 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.4.0-21-generic N/A
linux-backports-modules-4.4.0-21-generic N/A
linux-firmware 1.157
Tags: xenial
Uname: Linux 4.4.0-21-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-04-22 (4 days ago)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 12/05/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 0H4MK6
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd12/05/2014:svnDellInc.:pnInspiron3451:pvrA00:rvnDellInc.:rn0H4MK6:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3451
dmi.product.version: A00
dmi.sys.vendor: Dell Inc.
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