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[Gionn <me@xxxxxxxxx>]

Public bug reported:

Hi,

this is affecting me from 14.04, and new kernel in 16.04 didn't help, so
I decided to open this issue.

I've tried the following options:

$ cat /etc/modprobe.d/rtl8821ae.conf
options rtl8821ae ips=0 fwlps=0 swlps=1 debug=5 msi=0

without any luck.

I connect to a wireless network, works for a few minutes, then traffic
completely stop for a few minutes, then everything works again, for
another random amount of minutes.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-21-generic 4.4.0-21.37
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  gionn      2991 F.... pulseaudio
 /dev/snd/controlC2:  gionn      2991 F.... pulseaudio
 /dev/snd/controlC0:  gionn      2991 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sun May  1 09:55:57 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-12-06 (146 days ago)
InstallationMedia: Ubuntu-GNOME 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: ASUSTeK COMPUTER INC. K30AD_M31AD_M51AD
ProcEnviron:
 TERM=screen
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=it_IT.UTF-8
 SHELL=/bin/zsh
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=e382fb70-6706-4f90-a4fe-9a2facc41e16 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-21-generic N/A
 linux-backports-modules-4.4.0-21-generic  N/A
 linux-firmware                            1.157
SourcePackage: linux
UpgradeStatus: Upgraded to xenial on 2016-04-24 (6 days ago)
dmi.bios.date: 04/02/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0507
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: K30AD_M31AD_M51AD_M32AD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0507:bd04/02/2014:svnASUSTeKCOMPUTERINC.:pnK30AD_M31AD_M51AD:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnK30AD_M31AD_M51AD_M32AD:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: K30AD_M31AD_M51AD
dmi.product.version: System Version
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug xenial

** Description changed:

  Hi,
  
  this is affecting me from 14.04, and new kernel in 16.04 didn't help, so
  I decided to open this issue.
  
  I've tried the following options:
  
  $ cat /etc/modprobe.d/rtl8821ae.conf
  options rtl8821ae ips=0 fwlps=0 swlps=1 debug=5 msi=0
  
  without any luck.
  
+ I connect to a wireless network, works for a few minutes, then traffic
+ completely stop for a few minutes, then everything works again, for
+ another random amount of minutes.
+ 
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  gionn      2991 F.... pulseaudio
-  /dev/snd/controlC2:  gionn      2991 F.... pulseaudio
-  /dev/snd/controlC0:  gionn      2991 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  gionn      2991 F.... pulseaudio
+  /dev/snd/controlC2:  gionn      2991 F.... pulseaudio
+  /dev/snd/controlC0:  gionn      2991 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Sun May  1 09:55:57 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-06 (146 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: ASUSTeK COMPUTER INC. K30AD_M31AD_M51AD
  ProcEnviron:
-  TERM=screen
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=it_IT.UTF-8
-  SHELL=/bin/zsh
+  TERM=screen
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=it_IT.UTF-8
+  SHELL=/bin/zsh
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=e382fb70-6706-4f90-a4fe-9a2facc41e16 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-4.4.0-21-generic N/A
-  linux-backports-modules-4.4.0-21-generic  N/A
-  linux-firmware                            1.157
+  linux-restricted-modules-4.4.0-21-generic N/A
+  linux-backports-modules-4.4.0-21-generic  N/A
+  linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: Upgraded to xenial on 2016-04-24 (6 days ago)
  dmi.bios.date: 04/02/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0507
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: K30AD_M31AD_M51AD_M32AD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0507:bd04/02/2014:svnASUSTeKCOMPUTERINC.:pnK30AD_M31AD_M51AD:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnK30AD_M31AD_M51AD_M32AD:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: K30AD_M31AD_M51AD
  dmi.product.version: System Version
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1577111

Title:
  RTL8821AE wireless adapter sporadically stuck (rtl8821ae module)

Status in linux package in Ubuntu:
  New

Bug description:
  Hi,

  this is affecting me from 14.04, and new kernel in 16.04 didn't help,
  so I decided to open this issue.

  I've tried the following options:

  $ cat /etc/modprobe.d/rtl8821ae.conf
  options rtl8821ae ips=0 fwlps=0 swlps=1 debug=5 msi=0

  without any luck.

  I connect to a wireless network, works for a few minutes, then traffic
  completely stop for a few minutes, then everything works again, for
  another random amount of minutes.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  gionn      2991 F.... pulseaudio
   /dev/snd/controlC2:  gionn      2991 F.... pulseaudio
   /dev/snd/controlC0:  gionn      2991 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Sun May  1 09:55:57 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-06 (146 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: ASUSTeK COMPUTER INC. K30AD_M31AD_M51AD
  ProcEnviron:
   TERM=screen
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=it_IT.UTF-8
   SHELL=/bin/zsh
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=e382fb70-6706-4f90-a4fe-9a2facc41e16 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: Upgraded to xenial on 2016-04-24 (6 days ago)
  dmi.bios.date: 04/02/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0507
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: K30AD_M31AD_M51AD_M32AD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0507:bd04/02/2014:svnASUSTeKCOMPUTERINC.:pnK30AD_M31AD_M51AD:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnK30AD_M31AD_M51AD_M32AD:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: K30AD_M31AD_M51AD
  dmi.product.version: System Version
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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