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Message #183082
[Bug 1577111] Re: RTL8821AE wireless adapter sporadically stuck (rtl8821ae module)
Gionn, as per the release notes from https://www.asus.com/Tower-
PCs/M51AD/HelpDesk_Download/ an update to your computer's buggy,
insecure, and outdated BIOS is available (0802). When you update to this
following https://help.ubuntu.com/community/BIOSUpdate does this improve
the situation?
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
Also, you don't have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.
If it's not reproducible, please mark this as Invalid.
Thank you for your understanding.
** Tags added: kernel-bug-exists-upstream-4.7-rc2
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https://bugs.launchpad.net/bugs/1577111
Title:
RTL8821AE wireless adapter sporadically stuck (rtl8821ae module)
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hi,
this is affecting me from 14.04, and new kernel in 16.04 didn't help,
so I decided to open this issue.
I've tried the following options:
$ cat /etc/modprobe.d/rtl8821ae.conf
options rtl8821ae ips=0 fwlps=0 swlps=1 debug=5 msi=0
without any luck.
I connect to a wireless network, works for a few minutes, then traffic
completely stop for a few minutes, then everything works again, for
another random amount of minutes.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-21-generic 4.4.0-21.37
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: gionn 2991 F.... pulseaudio
/dev/snd/controlC2: gionn 2991 F.... pulseaudio
/dev/snd/controlC0: gionn 2991 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sun May 1 09:55:57 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-12-06 (146 days ago)
InstallationMedia: Ubuntu-GNOME 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: ASUSTeK COMPUTER INC. K30AD_M31AD_M51AD
ProcEnviron:
TERM=screen
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=it_IT.UTF-8
SHELL=/bin/zsh
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=e382fb70-6706-4f90-a4fe-9a2facc41e16 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-21-generic N/A
linux-backports-modules-4.4.0-21-generic N/A
linux-firmware 1.157
SourcePackage: linux
UpgradeStatus: Upgraded to xenial on 2016-04-24 (6 days ago)
dmi.bios.date: 04/02/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0507
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: K30AD_M31AD_M51AD_M32AD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0507:bd04/02/2014:svnASUSTeKCOMPUTERINC.:pnK30AD_M31AD_M51AD:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnK30AD_M31AD_M51AD_M32AD:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: K30AD_M31AD_M51AD
dmi.product.version: System Version
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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References