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[Bug 1577111] Re: RTL8821AE wireless adapter sporadically stuck (rtl8821ae module)

 

Gionn, as per the release notes from https://www.asus.com/Tower-
PCs/M51AD/HelpDesk_Download/ an update to your computer's buggy,
insecure, and outdated BIOS is available (0802). When you update to this
following https://help.ubuntu.com/community/BIOSUpdate does this improve
the situation?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.

If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: kernel-bug-exists-upstream-4.7-rc2

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https://bugs.launchpad.net/bugs/1577111

Title:
  RTL8821AE wireless adapter sporadically stuck (rtl8821ae module)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  this is affecting me from 14.04, and new kernel in 16.04 didn't help,
  so I decided to open this issue.

  I've tried the following options:

  $ cat /etc/modprobe.d/rtl8821ae.conf
  options rtl8821ae ips=0 fwlps=0 swlps=1 debug=5 msi=0

  without any luck.

  I connect to a wireless network, works for a few minutes, then traffic
  completely stop for a few minutes, then everything works again, for
  another random amount of minutes.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  gionn      2991 F.... pulseaudio
   /dev/snd/controlC2:  gionn      2991 F.... pulseaudio
   /dev/snd/controlC0:  gionn      2991 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Sun May  1 09:55:57 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-06 (146 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: ASUSTeK COMPUTER INC. K30AD_M31AD_M51AD
  ProcEnviron:
   TERM=screen
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=it_IT.UTF-8
   SHELL=/bin/zsh
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=e382fb70-6706-4f90-a4fe-9a2facc41e16 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: Upgraded to xenial on 2016-04-24 (6 days ago)
  dmi.bios.date: 04/02/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0507
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: K30AD_M31AD_M51AD_M32AD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0507:bd04/02/2014:svnASUSTeKCOMPUTERINC.:pnK30AD_M31AD_M51AD:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnK30AD_M31AD_M51AD_M32AD:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: K30AD_M31AD_M51AD
  dmi.product.version: System Version
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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