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[Bug 1545558] Re: 168c:0036 [ASUS X450JB] Wireless not working

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apport information

** Tags added: xenial

** Description changed:

  After installing Ubuntu Wifi doesn't work. It does with Windows 10.
  
  WORKAROUND: blacklisting acer_wmi driver in
  /etc/modprob.d/blacklist.conf
  
  ---
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  pratomo    1308 F.... pulseaudio
   /dev/snd/controlC0:  pratomo    1308 F.... pulseaudio
  DistroRelease: Ubuntu 15.10
  HibernationDevice: RESUME=UUID=76b02bca-602a-4286-87d1-ad145a37af62
  InstallationDate: Installed on 2016-02-16 (0 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: ASUSTeK COMPUTER INC. X450JB
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic root=UUID=55188d60-0b20-4ef9-8513-76770d4c1db7 ro quiet splash
  ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-27-generic N/A
   linux-backports-modules-4.2.0-27-generic  N/A
   linux-firmware                            1.149.3
  Tags:  wily
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-27-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
  
  _MarkForUpload: True
  dmi.bios.date: 12/14/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 206
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X450JB
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No  Asset  Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd12/14/2015:svnASUSTeKCOMPUTERINC.:pnX450JB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450JB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X450JB
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
+ --- 
+ ApportVersion: 2.20.1-0ubuntu2
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  pratomo    1687 F.... pulseaudio
+  /dev/snd/controlC1:  pratomo    1687 F.... pulseaudio
+ CRDA:
+  country ID: DFS-JP
+  	(2402 - 2482 @ 20), (N/A, 20), (N/A)
+  	(5735 - 5815 @ 20), (N/A, 23), (N/A)
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 16.04
+ HibernationDevice: RESUME=UUID=76b02bca-602a-4286-87d1-ad145a37af62
+ InstallationDate: Installed on 2016-04-29 (1 days ago)
+ InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
+ MachineType: ASUSTeK COMPUTER INC. X450JB
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=d3cec5a1-e5f8-4367-b157-4b6b0348ffe4 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
+ RelatedPackageVersions:
+  linux-restricted-modules-4.4.0-21-generic N/A
+  linux-backports-modules-4.4.0-21-generic  N/A
+  linux-firmware                            1.157
+ Tags:  xenial
+ Uname: Linux 4.4.0-21-generic x86_64
+ UpgradeStatus: Upgraded to xenial on 2016-05-01 (0 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 12/14/2015
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 206
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: X450JB
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No  Asset  Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd12/14/2015:svnASUSTeKCOMPUTERINC.:pnX450JB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450JB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.name: X450JB
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1545558/+attachment/4652768/+files/AlsaInfo.txt

-- 
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https://bugs.launchpad.net/bugs/1545558

Title:
  168c:0036 [ASUS X450JB] Wireless not working

Status in linux package in Ubuntu:
  Triaged

Bug description:
  After installing Ubuntu Wifi doesn't work. It does with Windows 10.

  WORKAROUND: blacklisting acer_wmi driver in
  /etc/modprob.d/blacklist.conf

  ---
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  pratomo    1308 F.... pulseaudio
   /dev/snd/controlC0:  pratomo    1308 F.... pulseaudio
  DistroRelease: Ubuntu 15.10
  HibernationDevice: RESUME=UUID=76b02bca-602a-4286-87d1-ad145a37af62
  InstallationDate: Installed on 2016-02-16 (0 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: ASUSTeK COMPUTER INC. X450JB
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic root=UUID=55188d60-0b20-4ef9-8513-76770d4c1db7 ro quiet splash
  ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-27-generic N/A
   linux-backports-modules-4.2.0-27-generic  N/A
   linux-firmware                            1.149.3
  Tags:  wily
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-27-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  _MarkForUpload: True
  dmi.bios.date: 12/14/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 206
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X450JB
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No  Asset  Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd12/14/2015:svnASUSTeKCOMPUTERINC.:pnX450JB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450JB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X450JB
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  --- 
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pratomo    1687 F.... pulseaudio
   /dev/snd/controlC1:  pratomo    1687 F.... pulseaudio
  CRDA:
   country ID: DFS-JP
   	(2402 - 2482 @ 20), (N/A, 20), (N/A)
   	(5735 - 5815 @ 20), (N/A, 23), (N/A)
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=76b02bca-602a-4286-87d1-ad145a37af62
  InstallationDate: Installed on 2016-04-29 (1 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: ASUSTeK COMPUTER INC. X450JB
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=d3cec5a1-e5f8-4367-b157-4b6b0348ffe4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware                            1.157
  Tags:  xenial
  Uname: Linux 4.4.0-21-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-05-01 (0 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/14/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 206
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X450JB
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No  Asset  Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd12/14/2015:svnASUSTeKCOMPUTERINC.:pnX450JB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450JB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X450JB
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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