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Message #175623
[Bug 1575957] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1575957
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1575957
Title:
huion tablet is not recognized anymore in Ubuntu 16.04
Status in linux package in Ubuntu:
Incomplete
Bug description:
Gaomon 860T tablet was being used normally and also recognized
automatically in Ubuntu 15.10. However, when I did the upgrade to
16.04 it just stopped being recognized. The USB devices show in dmesg
and the tablet also works normally in the dual-boot windows, also the
modules seem to be loaded, the digimend-dkms package is installed, but
the device(s) simply do not show up at all, as if the tablet was not
plugged in.
dmesg| grep huion shows this:
[ 152.462541] usb 2-1.2.1: Manufacturer: HUION
[ 152.464442] uclogic 0003:256C:006E.0005: hidraw1: USB HID v1.0b Keypad [HUION PenTablet] on usb-0000:00:1d.0-1.2.1/input0
[ 152.465795] uclogic 0003:256C:006E.0006: hiddev0,hidraw2: USB HID v1.11 Mouse [HUION PenTablet] on usb-0000:00:1d.0-1.2.1/input1
[ 152.466964] uclogic 0003:256C:006E.0007: hidraw3: USB HID v1.0b Keyboard [HUION PenTablet] on usb-0000:00:1d.0-1.2.1/input2
however, nowhere the devices are being created:
[19:52] [6904] [patola@ovo patola]% xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ 2.4G Wireless Optical Mouse id=10 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=12 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=11 [slave keyboard (3)]
Compare with the display of xinput list when the tablet worked (in a
different machine):
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ USB USB Keykoard id=9 [slave pointer (2)]
⎜ ↳ ImPS/2 Generic Wheel Mouse id=10 [slave pointer (2)]
⎜ ↳ HUION PenTablet Pad id=11 [slave pointer (2)]
⎜ ↳ HUION PenTablet Pen id=12 [slave pointer (2)]
⎜ ↳ HUION PenTablet Mouse id=13 [slave pointer (2)]
⎜ ↳ HUION PenTablet Consumer Control id=16 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Power Button id=7 [slave keyboard (3)]
↳ USB USB Keykoard id=8 [slave keyboard (3)]
↳ HUION PenTablet System Control id=14 [slave keyboard (3)]
↳ HUION PenTablet Keyboard id=15 [slave keyboard (3)]
Again, libwacom-list-local-devices does not show up, only the bogus device:
[19:54] [6906] [patola@ovo patola]% /usr/bin/libwacom-list-local-devices
[Device]
Name=Wacom Serial Tablet WACf004
DeviceMatch=serial:0000:0000;
Class=ISDV4
Width=0
Height=0
IntegratedIn=Display;System;
Styli=0xfffff;0xffffe;
[Features]
Reversible=false
Stylus=true
Ring=false
Ring2=false
Touch=false
TouchSwitch=false
StatusLEDs=
NumStrips=0
Buttons=0
---------------------------------------------------------------
compare with the output for when it worked (in a different machine):
[Device]
Name=Huion H610 Pro
DeviceMatch=usb:256c:006e:HUION PenTablet Pen;usb:256c:006e:HUION PenTablet Pad;
Class=Bamboo
Width=10
Height=6
IntegratedIn=
Layout=huion-h610-pro.svg
Styli=0xffffd;
[Features]
Reversible=true
Stylus=true
Ring=false
Ring2=false
Touch=false
TouchSwitch=false
StatusLEDs=
NumStrips=0
Buttons=8
[Buttons]
Left=A;B;C;D;E;F;G;H;
Right=
Top=
Bottom=
Touchstrip=
Touchstrip2=
OLEDs=
Ring=
Ring2=
RingNumModes=0
Ring2NumModes=0
StripsNumModes=0
---------------------------------------------------------------
[Device]
Name=Huion H610 Pro
DeviceMatch=usb:256c:006e:HUION PenTablet Pen;usb:256c:006e:HUION PenTablet Pad;
Class=Bamboo
Width=10
Height=6
IntegratedIn=
Layout=huion-h610-pro.svg
Styli=0xffffd;
[Features]
Reversible=true
Stylus=true
Ring=false
Ring2=false
Touch=false
TouchSwitch=false
StatusLEDs=
NumStrips=0
Buttons=8
[Buttons]
Left=A;B;C;D;E;F;G;H;
Right=
Top=
Bottom=
Touchstrip=
Touchstrip2=
OLEDs=
Ring=
Ring2=
RingNumModes=0
Ring2NumModes=0
StripsNumModes=0
---------------------------------------------------------------
System is Ubuntu 16.04 64 bits
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04 LTS
Release: 16.04
Codename: xenial
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