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[Bug 1231178] Status changed to Confirmed


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** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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  Altec Lansing speakers remote control not working

Status in “linux” package in Ubuntu:

Bug description:
  This has been  ongoing since 2010 ... I initially thought that it was
  a hardware (Altec-Lansing speakers and/or Altec-Lansing remote
  control) issue, but noting the timing of linux header updates (remote
  intermittently working: range ~ 20 - minute - a couple of weeks
  working; prolonged periods - up to 6+ months NOT working), I believe
  it is  linux (Ubuntu) problem.


  From: Altec Lansing Customer Service <support@xxxxxxxxxxxxxxxx>
  Subject: Request received: Wireless remote not workling (VS 4221 speakers) (ticket #1630)
  Date: Fri, 4 Nov 2011 19:46:44 +0000

  Request received: Wireless remote not workling (VS 4221 speakers)
  (ticket #1630)

  Hi - Your request (#1630) has been received, and is being reviewed by
  our support staff.


  Hello: I have the VS 4221 speakers and two of the wireless remotes;
  neither of the remotes works, even with new button batteries.  I
  cannot change the treble/bass, etc. Restarting my computer has no
  effect, nor doe unplugging the speakers (electrical outlet), then
  plugging them back in again.


  ----- Original Message(s): -----
  Date: 2010 Apr 24 (Sat) 14:02
  From: "Altec Lansing Support" <alteclansing@xxxxxxxxxxxx>
  Subject: Altec Lansing vs4221 remote does not work [Incident: 100425-000006]

  Your question has been received. You should expect a response from us
  within 72 hours. To access your question from our support site, click
  the following  link or paste it into your web browser.


  Question Reference #100425-000006

  Summary: Altec Lansing VS4221 remote does not work
  Product Level 1: Powered Audio
  Product Level 2: Satellite Speaker System
  Date Created: 04/24/2010 02:02 PM
  Last Updated: 04/24/2010 02:02 PM
  Status: Unresolved
  Date of Purchase: 11/13/2009
  First Name : Victoria
  Region: Canada
  Discussion Thread:

  Customer (Victoria S) - 04/24/2010 02:02 PM

  April 24, 2010

  Hi: I purchased these speakers (VS4221) in Nov. 2009.  This week, the
  remote suddenly stopped working; I thought it was the battery, but a
  fresh (new) battery did nothing: the remote still fails to work, at
  all.  I cannot use the standby function,or more importantly adjust
  bass / treble.

  Please advise.  Thanks, Victoria

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-53-generic 3.2.0-53.81
  ProcVersionSignature: Ubuntu 3.2.0-53.81-generic 3.2.50
  Uname: Linux 3.2.0-53-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
   /dev/snd/controlC1:  victoria   2169 F.... pulseaudio
   /dev/snd/controlC0:  victoria   2169 F.... pulseaudio
   /dev/snd/pcmC0D0p:   victoria   2169 F...m pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
   Card hw:0 'Intel'/'HDA Intel at 0xeb220000 irq 48'
     Mixer name	: 'SigmaTel STAC9271D'
     Components	: 'HDA:83847627,80863001,00100201'
     Controls      : 44
     Simple ctrls  : 25
   Card hw:1 'U0x46d0x825'/'USB Device 0x46d:0x825 at usb-0000:00:1a.7-6.1, high speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB046d:0825'
     Controls      : 2
     Simple ctrls  : 1
   Simple mixer control 'Mic',0
     Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
     Capture channels: Mono
     Limits: Capture 0 - 6144
     Mono: Capture 4608 [75%] [24.00dB] [on]
  Date: Wed Sep 25 15:49:08 2013
  HibernationDevice: RESUME=UUID=91c758d2-001a-4a17-baba-f49fb267dd6f
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
   lo        no wireless extensions.

   eth0      no wireless extensions.
  MarkForUpload: True

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-53-generic root=UUID=7dfce011-0edb-4c59-af1c-88e4f3b85c0e ro quiet splash
   linux-restricted-modules-3.2.0-53-generic N/A
   linux-backports-modules-3.2.0-53-generic  N/A
   linux-firmware                            1.79.6

  SourcePackage: linux
  StagingDrivers: mei
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/21/2008
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: DPP3510J.86A.0437.2008.0521.1933
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: DP35DP
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAD81073-207
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnIntelCorp.:bvrDPP3510J.86A.0437.2008.0521.1933:bd05/21/2008:svn:pn:pvr:rvnIntelCorporation:rnDP35DP:rvrAAD81073-207:cvn:ct3:cvr:

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