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Message #177208
[Bug 1574128] Re: Blank laptop screen
** Tags added: kernel-fixed-upstream
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1574128
Title:
Blank laptop screen
Status in linux package in Ubuntu:
Confirmed
Bug description:
Since the upgrade to 3.13.0-85-generic, my laptop screen is blank from
when I would normally see the 'Kubuntu' logo at boot time onwards. An
external monitor still works OK. I can see that the laptop backlight
is on but the display is black.
If I select 3.13.0-83-generic from the grub menu, everything works OK.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-85-generic 3.13.0-85.129
ProcVersionSignature: Ubuntu 3.13.0-85.129-generic 3.13.11-ckt36
Uname: Linux 3.13.0-85-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: tom 2370 F.... pulseaudio
/dev/snd/controlC0: tom 2370 F.... pulseaudio
CurrentDesktop: KDE
Date: Sat Apr 23 23:16:23 2016
HibernationDevice: RESUME=UUID=ace2d751-8189-4d15-af74-400039ff0c8f
InstallationDate: Installed on 2014-06-07 (686 days ago)
InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 900X3G
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-85-generic.efi.signed root=UUID=cc0b4c31-1aa1-4c9d-88af-97ca40f80655 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-85-generic N/A
linux-backports-modules-3.13.0-85-generic N/A
linux-firmware 1.127.22
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/31/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P07ADU.029.141031.PS
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP900X3G-K02FR
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SAMSUNG_SW_REVISION_1234567890ABCD
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP07ADU.029.141031.PS:bd10/31/2014:svnSAMSUNGELECTRONICSCO.,LTD.:pn900X3G:pvrP07ADU:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP900X3G-K02FR:rvrSAMSUNG_SW_REVISION_1234567890ABCD:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: 900X3G
dmi.product.version: P07ADU
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
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References