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[Bug 1574128] Re: Blank laptop screen

 

R Robinson, the next step is to fully reverse commit bisect from kernel
3.13 to 4.6-rc6 in order to identify the last bad commit, followed
immediately by the first good one. Once this good commit has been
identified, it may be reviewed for backporting. Could you please do this
following
https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F
?

Please note, finding adjacent kernel versions is not fully commit
bisecting.

After the fix commit (not kernel version) has been identified, then
please mark this report Status Confirmed.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Tags added: kernel-fixed-upstream-4.6-rc6 needs-reverse-bisect

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1574128

Title:
  Blank laptop screen

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Since the upgrade to 3.13.0-85-generic, my laptop screen is blank from
  when I would normally see the 'Kubuntu' logo at boot time onwards. An
  external monitor still works OK. I can see that the laptop backlight
  is on but the display is black.

  If I select 3.13.0-83-generic from the grub menu, everything works OK.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-85-generic 3.13.0-85.129
  ProcVersionSignature: Ubuntu 3.13.0-85.129-generic 3.13.11-ckt36
  Uname: Linux 3.13.0-85-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  tom        2370 F.... pulseaudio
   /dev/snd/controlC0:  tom        2370 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Sat Apr 23 23:16:23 2016
  HibernationDevice: RESUME=UUID=ace2d751-8189-4d15-af74-400039ff0c8f
  InstallationDate: Installed on 2014-06-07 (686 days ago)
  InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 900X3G
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-85-generic.efi.signed root=UUID=cc0b4c31-1aa1-4c9d-88af-97ca40f80655 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-85-generic N/A
   linux-backports-modules-3.13.0-85-generic  N/A
   linux-firmware                             1.127.22
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/31/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P07ADU.029.141031.PS
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: NP900X3G-K02FR
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: SAMSUNG_SW_REVISION_1234567890ABCD
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP07ADU.029.141031.PS:bd10/31/2014:svnSAMSUNGELECTRONICSCO.,LTD.:pn900X3G:pvrP07ADU:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP900X3G-K02FR:rvrSAMSUNG_SW_REVISION_1234567890ABCD:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
  dmi.product.name: 900X3G
  dmi.product.version: P07ADU
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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