kernel-packages team mailing list archive

[jhouse <1568865@xxxxxxxxxxxxxxxxxx>]

Backports of these fixes to 4.4 kernels are badly needed.  This bug
affects (prevents use of HDMI port) anyone who has one of several newer
generations Dell laptop models who is trying to run most any linux
distribution using 4.4 kernels (such as Ubuntu 16.04).  These XPS models
are selling fast, so the number of people this affects is increasing
quickly.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1568865

Title:
  [drm:intel_cpu_fifo_underrun_irq_handler [i915_bpo]] *ERROR* CPU pipe
  B FIFO underrun

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Running Gnome-Shell on ubuntu 16.04 on my Dell XPS 15 9550 laptop
  using Intel graphics (Nvidia card turned off), I get this error in
  syslog when plugging in an external monitor (HDMI).

  Apr 11 14:28:38 miaco kernel: [ 2616.604641]
  [drm:intel_cpu_fifo_underrun_irq_handler [i915_bpo]] *ERROR* CPU pipe
  B FIFO underrun


  Meanwhile both screens flash and show corruption. Most of the time
  this has caused a hang that needs a hard power off to get out of, but
  occasionally removing the external monitor is enough to get going
  again and so I've been able to find this message in the logs.

  Note that when using Nvidia (proprietary) drivers and Unity DE I do
  not have this problem; so it seems to be related to the intel drivers,
  or possibly Gnome Shell's use of them.

  Happy to help if I can (would like to be able to use external
  monitors!)

  Rich

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-18-generic 4.4.0-18.34
  ProcVersionSignature: Ubuntu 4.4.0-18.34-generic 4.4.6
  Uname: Linux 4.4.0-18-generic x86_64
  ApportVersion: 2.20.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  rich       1943 F.... pulseaudio
  Date: Mon Apr 11 14:31:26 2016
  InstallationDate: Installed on 2016-03-21 (21 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160307)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 04f3:21d5 Elan Microelectronics Corp. 
   Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp. 
   Bus 001 Device 004: ID 0c45:6713 Microdia 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. XPS 15 9550
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-18-generic.efi.signed root=UUID=3f8391d5-e9cc-4768-8efb-8f04d340567c ro quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-18-generic N/A
   linux-backports-modules-4.4.0-18-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/25/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 01.01.19
  dmi.board.name: 0N7TVV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr01.01.19:bd01/25/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 15 9550
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1568865/+subscriptions