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[Bug 1584283] Re: 'Asus Touchpad' not detected in 'Asus Zenbook 305CA'

 

Did this issue start happening after an update/upgrade?  Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.6 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-yakkety

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1584283

Title:
  'Asus Touchpad' not detected in 'Asus Zenbook 305CA'

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Following https://wiki.ubuntu.com/DebuggingTouchpadDetection
  Laptop is brand new, touchpad works fine in windows. In each linux distro I've tried touchpad is nonresponsive and the hardware doesn't show up at all. External mouse works fine.
  The Windows driver looks like it's: AsusSGDrv.sys 8.0.0.19
  --- 
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mint       2563 F.... pulseaudio
  CasperVersion: 1.340.2
  CurrentDesktop: X-Cinnamon
  DistroRelease: Ubuntu 14.04
  LiveMediaBuild: Linux Mint 17.3 "Rosa" - Release amd64 20151128
  MachineType: ASUSTeK COMPUTER INC. UX305CA
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/linuxmint.seed boot=casper iso-scan/filename= quiet splash --
  ProcVersionSignature: Ubuntu 3.19.0-32.37~14.04.1-generic 3.19.8-ckt7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-32-generic N/A
   linux-backports-modules-3.19.0-32-generic  N/A
   linux-firmware                             1.127.16
  Tags:  rosa
  Uname: Linux 3.19.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/11/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX305CA.201
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX305CA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305CA.201:bd09/11/2015:svnASUSTeKCOMPUTERINC.:pnUX305CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX305CA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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