kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

José Jorge Enríquez Rodríguez, could you please add the following kernel boot parameter:
debug=y

attempt a shutdown, and post the log/picture? It would be helpful to see
if it provides a more verbose output than found in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1552985/comments/3
.

** Tags added: xenial

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https://bugs.launchpad.net/bugs/1552985

Title:
  [Dell Inspiron 14 3000 Series] System hangs on poweroff

Status in linux package in Ubuntu:
  Expired

Bug description:
  Xubuntu 14.04.4 LTS
  Linux 3.13.0-79-generic #123-Ubuntu SMP Fri Feb 19 14:27:58 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

  When shutting down the system, it gets stuck on the Xubuntu splash
  screen. I have to press the power button for a while to have it shut
  down.

  This is a dual boot system: Windows 10 and Xubuntu 14.04. I updated BIOS version to A10 a couple of days ago. It hanged when trying to shut down from both Windows and Xubuntu.
  After installing the firmware update from http://www.dell.com/support/article/mx/es/mxbsdt1/SLN300281/EN, the computer shuts down correctly from Windows, but still gets stuck when trying to shut down from Xubuntu, no matter if using the "Shutdown" button or running "shutdown -h now" or "poweroff" from a terminal.

  I found a similar bug here:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925?comments=all,
  but the solution mentioned there did not work for me, also, I don't
  have any problems when rebooting the computer, just when trying to
  shut down.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-79-generic 3.13.0-79.123
  ProcVersionSignature: Ubuntu 3.13.0-79.123-generic 3.13.11-ckt33
  Uname: Linux 3.13.0-79-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jorge      2347 F.... pulseaudio
   /dev/snd/controlC1:  jorge      2347 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Thu Mar  3 18:43:20 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-11-18 (471 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
  MachineType: Dell Inc. Inspiron 3442
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-79-generic.efi.signed root=UUID=bc5b1ae8-a10c-4705-afc7-3cf3c2538883 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-79-generic N/A
   linux-backports-modules-3.13.0-79-generic  N/A
   linux-firmware                             1.127.20
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/03/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0260GN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A10
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA10:bd11/03/2015:svnDellInc.:pnInspiron3442:pvrNotSpecified:rvnDellInc.:rn0260GN:rvrA10:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3442
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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