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Message #181377
[Bug 1552985] Re: [Dell Inspiron 14 3000 Series] System hangs on poweroff
Here is a trancript of what I'm able to read on screen once the system
hangs:
[ OK ] Stopped target System Initialization.
[ OK ] Stopped target Encrypted Volumes.
Stopping Cryptography Setup for cryptswapl...
[ OK ] Stopped target Swap.
Deactivating swap /dev/disk/by-uuid/a754e267-a770-4d4b-98a8-19ba7c9b9fd4...
Stopping Load/Save Screen Backlight Brightness of backlight:intel_backlight...
Stopping Load/Save Screen Backlight Brightness of leds:dell::kbd_backlight...
[ OK ] Stopped Apply Kernel Variables.
[ OK ] Stopped Load Kernel Modules.
Stopping Network Time Synchronization...
[ OK ] Stopped Load/Save Screen Backlight Brightness of backlight:intel_backlight.
[ OK ] Stopped Load/Save Screen Backlight Brightness of leds:dell::kbd_backlight.
[ OK ] Deactivated swap /dev/disk/by-uuid/a754eZ67-a770-4d4b-98a8-19ba7c9b9fd4.
[ OK ] Deactivated swap /dev/disk/by-id/dm-uuid-CRYPT-PLAIN-cryptswapl.
[ OK ] Deactivated swap /dev/disk/by-id/dm-name-cryptswapl.
[ OK ] Deactivated swap /dev/dm-0.
[FAILED] Stopped (with error) /dev/dm-0.
[ OK ] Deactivated swap /dev/mapper/cryptswapl.
[ OK ] Removed slice system-systemd\x2dbacklight.slice.
[ OK ] Stopped Network Time Synchronization.
[ OK ] Stopped Create Volatile Files and Directories.
[ OK ] Stopped target Local File Systems.
Unmounting /boot/efi...
Unmounting /home/jorge...
Unmounting /run/user/108...
Unmounting /run/user/1000...
[ OK ] Unmounted /boot/efi.
[ OK ] Stopped File System Check on /deu/disk/by-uuid/DO7D-75AB.
[ OK ] Removed slice system-systemd\x2dfsck.slice.
[ OK ] Unmounted /run/user/1000.
[ OK ] Unmounted /run/user/108.
[ OK ] Unmounted /home/jorge.
[ OK ] Stopped target Local File Systems (Pre).
[ OK ] Stopped Create Static Device Nodes in /dev.
[ OK ] Stopped /dev/mapper/cryptswapl.
[ OK ] Stopped /dev/disk/by-uuid/a754e267-a770-4d4b-98a8-19ba7c9b9fd4.
[ OK ] Stopped /dev/disk/by-id/dm-uuid-CRYPT-PLAIN-cryptswapl.
[ OK ] Stopped /dev/disk/by-id/dm-name-cryptswapl.
[ OK ] Stopped /sys/devices/virtual/block/dm-0.
[ OK ] Stopped Cryptography Setup for cryptswapl.
[ OK ] Reached target Unmount All Filesystems.
[ OK ] Removed slice system-systemd\x2dcryptsetup.slice.
Stopping Load/Save Random Seed...
[ OK ] Stopped Load/Save Random Seed.
[ OK ] Stopped Remount Root and Kernel File Systems.
[ OK ] Reached target Shutdown.
[ 112.7291111] reboot: Power down
_
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https://bugs.launchpad.net/bugs/1552985
Title:
[Dell Inspiron 14 3000 Series] System hangs on poweroff
Status in linux package in Ubuntu:
Expired
Bug description:
Xubuntu 14.04.4 LTS
Linux 3.13.0-79-generic #123-Ubuntu SMP Fri Feb 19 14:27:58 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
When shutting down the system, it gets stuck on the Xubuntu splash
screen. I have to press the power button for a while to have it shut
down.
This is a dual boot system: Windows 10 and Xubuntu 14.04. I updated BIOS version to A10 a couple of days ago. It hanged when trying to shut down from both Windows and Xubuntu.
After installing the firmware update from http://www.dell.com/support/article/mx/es/mxbsdt1/SLN300281/EN, the computer shuts down correctly from Windows, but still gets stuck when trying to shut down from Xubuntu, no matter if using the "Shutdown" button or running "shutdown -h now" or "poweroff" from a terminal.
I found a similar bug here:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925?comments=all,
but the solution mentioned there did not work for me, also, I don't
have any problems when rebooting the computer, just when trying to
shut down.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-79-generic 3.13.0-79.123
ProcVersionSignature: Ubuntu 3.13.0-79.123-generic 3.13.11-ckt33
Uname: Linux 3.13.0-79-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jorge 2347 F.... pulseaudio
/dev/snd/controlC1: jorge 2347 F.... pulseaudio
CurrentDesktop: XFCE
Date: Thu Mar 3 18:43:20 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-11-18 (471 days ago)
InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
MachineType: Dell Inc. Inspiron 3442
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-79-generic.efi.signed root=UUID=bc5b1ae8-a10c-4705-afc7-3cf3c2538883 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-79-generic N/A
linux-backports-modules-3.13.0-79-generic N/A
linux-firmware 1.127.20
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/03/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0260GN
dmi.board.vendor: Dell Inc.
dmi.board.version: A10
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd11/03/2015:svnDellInc.:pnInspiron3442:pvrNotSpecified:rvnDellInc.:rn0260GN:rvrA10:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3442
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
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