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[Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error

 

Janos G. Komaromi, the next step is to bisect this issue between Precise
and Raring, in order to identify the offending commit. Could you please
do this following https://wiki.ubuntu.com/Kernel/KernelBisection ?

** Tags added: latest-bios-1007

** Tags removed: needs-kernel-logs

** Attachment removed: "Precise_apport-collect"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+attachment/3843651/+files/Precise_apport-collect

** Attachment removed: "apport-collect in Raring"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+attachment/3839340/+files/apport-collect_2013Sep24Raring

** Tags added: needs-bisect

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https://bugs.launchpad.net/bugs/1184165

Title:
  03f0:1205 Scanner does not work: Simple scan gives a device busy error

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This is a virgin installation of 13.04.

  Scanner is not found - reported by Simple scan. I tried Ask Ubuntu,
  but got no answer.

  I have a parallel installation of 12.xx on the same computer, and
  scanner does work. So what is specific about 13.04?

  I have also an old FC-3 installation and the scanner works, using sane
  with xinetd. I notice that 13.04 does not use xinetd. So how is the
  scanner accessed? Whatever it is, it works on 12.xx and does not on
  13.04.

  In terminal mode:

  sane-find-scanner
     found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002

  scanimage -L
     [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12)
     [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy

  lsusb
     Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C
     Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
     Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     3396 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'nForce'/'NVidia nForce with ALC650E at irq 20'
     Mixer name	: 'Realtek ALC650E'
     Components	: 'AC97a:414c4722'
     Controls      : 50
     Simple ctrls  : 33
  CasperVersion: 1.315.1
  DistroRelease: Ubuntu 12.04
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  LiveMediaBuild: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
  Lsusb:
   Bus 001 Device 002: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive
   Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C
   Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: System Manufacturer System Name
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-29-generic N/A
   linux-backports-modules-3.8.0-29-generic  N/A
   linux-firmware                            1.79.6
  RfKill:
   
  Tags:  precise running-unity
  Uname: Linux 3.8.0-29-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 07/26/2004
  dmi.bios.vendor: Award Software, Inc.
  dmi.bios.version: ASUS A7N266-VM ACPI BIOS Rev 1008 beta 002
  dmi.board.name: A7N266VM
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: REV 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 7
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7N266-VMACPIBIOSRev1008beta002:bd07/26/2004:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7N266VM:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion:
  dmi.product.name: System Name
  dmi.product.version: System Version
  dmi.sys.vendor: System Manufacturer

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