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Message #17833
[Bug 1184165] Re: 03f0:1205 Scanner does not work: Simple scan gives a device busy error
Christopher M. Penalver, I'm in live DVD (did not fit on CD) boot ("try
Ubuntu"). Looks good, if you allow me the opinion, it is much better
than the other version I tried, see comments #17 and #21.
Scanner does work, but I think I stated that in my initial bug report.
I was not sure exactly what you wanted, so I ran apport-collect three
ways. See attached file of terminal window transcript.
Hope this helps.
Janos
** Attachment added: "Precise_apport-collect"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+attachment/3843651/+files/Precise_apport-collect
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https://bugs.launchpad.net/bugs/1184165
Title:
03f0:1205 Scanner does not work: Simple scan gives a device busy error
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
This is a virgin installation of 13.04.
Scanner is not found - reported by Simple scan. I tried Ask Ubuntu,
but got no answer.
I have a parallel installation of 12.xx on the same computer, and
scanner does work. So what is specific about 13.04?
I have also an old FC-3 installation and the scanner works, using sane
with xinetd. I notice that 13.04 does not use xinetd. So how is the
scanner accessed? Whatever it is, it works on 12.xx and does not on
13.04.
In terminal mode:
sane-find-scanner
found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002
scanimage -L
[hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12)
[hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy
lsusb
Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 3396 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'nForce'/'NVidia nForce with ALC650E at irq 20'
Mixer name : 'Realtek ALC650E'
Components : 'AC97a:414c4722'
Controls : 50
Simple ctrls : 33
CasperVersion: 1.315.1
DistroRelease: Ubuntu 12.04
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
LiveMediaBuild: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
Lsusb:
Bus 001 Device 002: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive
Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: System Manufacturer System Name
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 nouveaufb
ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
RelatedPackageVersions:
linux-restricted-modules-3.8.0-29-generic N/A
linux-backports-modules-3.8.0-29-generic N/A
linux-firmware 1.79.6
RfKill:
Tags: precise running-unity
Uname: Linux 3.8.0-29-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 07/26/2004
dmi.bios.vendor: Award Software, Inc.
dmi.bios.version: ASUS A7N266-VM ACPI BIOS Rev 1008 beta 002
dmi.board.name: A7N266VM
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: REV 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 7
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7N266-VMACPIBIOSRev1008beta002:bd07/26/2004:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7N266VM:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion:
dmi.product.name: System Name
dmi.product.version: System Version
dmi.sys.vendor: System Manufacturer
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