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[Bug 1566828] Re: Suspension does not work, freezes the pc

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: hesediel84 <1566828@xxxxxxxxxxxxxxxxxx>
Date: Wed, 01 Jun 2016 21:01:13 -0000
Reply-to: Bug 1566828 <1566828@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
For me new kernels still does not solve the problem

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https://bugs.launchpad.net/bugs/1566828

Title:
  Suspension does not work, freezes the pc

Status in Linux:
  Unknown
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have this notebook
  HP 15 ac 191 nl

  Intel® Core™ i5-5200U with integrated Intel HD 5500
  RAM 8 gb
  DEdicated GPU AMD Radeon R5 M330

  I am running kubuntu 16.04 beta2.

  When i suspend the pc, gettin down the screen or givin the command in the menù, the screen goes black but the fan keeps running. So you can hear the fan working..and the pc got hot.
  It is also impossible to wake up the pc, it stays freezed in this condition, i have to force the shutdown with the power button pressing it for 3 sec. 

  The problem is present every time i try to suspend the pc.
  --- 
  ApportVersion: 2.20.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ale        1315 F.... pulseaudio
   /dev/snd/pcmC1D0c:   ale        1315 F...m pulseaudio
   /dev/snd/pcmC1D0p:   ale        1315 F...m pulseaudio
   /dev/snd/controlC1:  ale        1315 F.... pulseaudio
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=0c420aef-5eec-47f9-90cc-94eae92e8388
  InstallationDate: Installed on 2016-03-31 (5 days ago)
  InstallationMedia: Kubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160331)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 0bda:57d6 Realtek Semiconductor Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: HP HP Notebook
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=
   TERM=xterm
   PATH=(custom, no user)
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-16-generic.efi.signed root=UUID=623bb030-402f-4ae0-b47b-16c0d54bd861 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-16.32-generic 4.4.6
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-16-generic N/A
   linux-backports-modules-4.4.0-16-generic  N/A
   linux-firmware                            1.157
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  xenial
  Uname: Linux 4.4.0-16-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 01/18/2016
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.1F
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 80C2
  dmi.board.vendor: HP
  dmi.board.version: 96.45
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.1F:bd01/18/2016:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn80C2:rvr96.45:cvnHP:ct10:cvrChassisVersion:
  dmi.product.name: HP Notebook
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP
  --- 
  ApportVersion: 2.20.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ale        1315 F.... pulseaudio
   /dev/snd/pcmC1D0c:   ale        1315 F...m pulseaudio
   /dev/snd/pcmC1D0p:   ale        1315 F...m pulseaudio
   /dev/snd/controlC1:  ale        1315 F.... pulseaudio
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=0c420aef-5eec-47f9-90cc-94eae92e8388
  InstallationDate: Installed on 2016-03-31 (5 days ago)
  InstallationMedia: Kubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160331)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 0bda:57d6 Realtek Semiconductor Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: HP HP Notebook
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=
   TERM=xterm
   PATH=(custom, no user)
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-16-generic.efi.signed root=UUID=623bb030-402f-4ae0-b47b-16c0d54bd861 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-16.32-generic 4.4.6
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-16-generic N/A
   linux-backports-modules-4.4.0-16-generic  N/A
   linux-firmware                            1.157
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  xenial
  Uname: Linux 4.4.0-16-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 01/18/2016
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.1F
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 80C2
  dmi.board.vendor: HP
  dmi.board.version: 96.45
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.1F:bd01/18/2016:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn80C2:rvr96.45:cvnHP:ct10:cvrChassisVersion:
  dmi.product.name: HP Notebook
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP

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