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Message #181622
[Bug 1566828] Re: Suspension does not work, freezes the pc
Installing kernel 4.4.11 fixes this issue. You can find the precompiled
kernels here: http://kernel.ubuntu.com/~kernel-
ppa/mainline/v4.4.11-xenial/
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https://bugs.launchpad.net/bugs/1566828
Title:
Suspension does not work, freezes the pc
Status in Linux:
Unknown
Status in linux package in Ubuntu:
Confirmed
Bug description:
I have this notebook
HP 15 ac 191 nl
Intel® Core™ i5-5200U with integrated Intel HD 5500
RAM 8 gb
DEdicated GPU AMD Radeon R5 M330
I am running kubuntu 16.04 beta2.
When i suspend the pc, gettin down the screen or givin the command in the menù, the screen goes black but the fan keeps running. So you can hear the fan working..and the pc got hot.
It is also impossible to wake up the pc, it stays freezed in this condition, i have to force the shutdown with the power button pressing it for 3 sec.
The problem is present every time i try to suspend the pc.
---
ApportVersion: 2.20.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ale 1315 F.... pulseaudio
/dev/snd/pcmC1D0c: ale 1315 F...m pulseaudio
/dev/snd/pcmC1D0p: ale 1315 F...m pulseaudio
/dev/snd/controlC1: ale 1315 F.... pulseaudio
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=0c420aef-5eec-47f9-90cc-94eae92e8388
InstallationDate: Installed on 2016-03-31 (5 days ago)
InstallationMedia: Kubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160331)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0bda:57d6 Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP Notebook
Package: linux (not installed)
ProcEnviron:
LANGUAGE=
TERM=xterm
PATH=(custom, no user)
LANG=it_IT.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-16-generic.efi.signed root=UUID=623bb030-402f-4ae0-b47b-16c0d54bd861 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-16.32-generic 4.4.6
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.4.0-16-generic N/A
linux-backports-modules-4.4.0-16-generic N/A
linux-firmware 1.157
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: xenial
Uname: Linux 4.4.0-16-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 01/18/2016
dmi.bios.vendor: Insyde
dmi.bios.version: F.1F
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 80C2
dmi.board.vendor: HP
dmi.board.version: 96.45
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.1F:bd01/18/2016:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn80C2:rvr96.45:cvnHP:ct10:cvrChassisVersion:
dmi.product.name: HP Notebook
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
---
ApportVersion: 2.20.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ale 1315 F.... pulseaudio
/dev/snd/pcmC1D0c: ale 1315 F...m pulseaudio
/dev/snd/pcmC1D0p: ale 1315 F...m pulseaudio
/dev/snd/controlC1: ale 1315 F.... pulseaudio
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=0c420aef-5eec-47f9-90cc-94eae92e8388
InstallationDate: Installed on 2016-03-31 (5 days ago)
InstallationMedia: Kubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160331)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0bda:57d6 Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP Notebook
Package: linux (not installed)
ProcEnviron:
LANGUAGE=
TERM=xterm
PATH=(custom, no user)
LANG=it_IT.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-16-generic.efi.signed root=UUID=623bb030-402f-4ae0-b47b-16c0d54bd861 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-16.32-generic 4.4.6
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.4.0-16-generic N/A
linux-backports-modules-4.4.0-16-generic N/A
linux-firmware 1.157
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: xenial
Uname: Linux 4.4.0-16-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 01/18/2016
dmi.bios.vendor: Insyde
dmi.bios.version: F.1F
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 80C2
dmi.board.vendor: HP
dmi.board.version: 96.45
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.1F:bd01/18/2016:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn80C2:rvr96.45:cvnHP:ct10:cvrChassisVersion:
dmi.product.name: HP Notebook
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
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