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[Bug 1589109] [NEW] I have to unplug the cable to turn xubuntu 16.04 off

 

Public bug reported:

xubuntu 16.04 on a clevo m7xsun: the regular way of turning my computer
down means, always, having to unplug the cable:

I click on turn off and sometimes the screen freezes on the background
and stays like that until I unplug the cable.

Sometimes I get a blank screen and stays like that until I unplug the
cable.

Sometimes I get to see what the computer does (what programs are being
shut down) and freezes on a certain process and stays like that until I
unplug the cable...

I have been doing it like this since 12.04, but now I'm afraid it's
affecting the hdd.

Apport should appear down here...
--- 
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  sherman    3715 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=221b0d1c-45c9-4eb3-bd93-8c0821623374
InstallationDate: Installed on 2012-04-12 (1514 days ago)
InstallationMedia: Xubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328)
Lsusb:
 Bus 001 Device 003: ID 0bda:8189 Realtek Semiconductor Corp. RTL8187B Wireless 802.11g 54Mbps Network Adapter
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: clevo M7X0SUN
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-23-generic root=UUID=4bf1857c-94fa-4b07-8f1d-9beb131666fa ro acpi_osi=Linux acpi_backlight=nvidia
ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-23-generic N/A
 linux-backports-modules-4.4.0-23-generic  N/A
 linux-firmware                            1.157
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
Tags:  xenial
Uname: Linux 4.4.0-23-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-04-24 (40 days ago)
UserGroups: adm audio cdrom dialout dip fax fuse libvirtd lpadmin netdev plugdev sambashare scanner sudo tape video
_MarkForUpload: True
dmi.bios.date: 05/04/2009
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 6.00
dmi.board.asset.tag: 1234567890
dmi.board.name: M7X0SUN
dmi.board.vendor: clevo
dmi.board.version: Bottom
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: SiS
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd05/04/2009:svnclevo:pnM7X0SUN:pvrRev.A1:rvnclevo:rnM7X0SUN:rvrBottom:cvnSiS:ct1:cvrN/A:
dmi.product.name: M7X0SUN
dmi.product.version: Rev. A1
dmi.sys.vendor: clevo

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: 16.04 apport-collected freeze shutdown xenial xubuntu

** Tags added: apport-collected xenial

** Description changed:

  xubuntu 16.04 on a clevo m7xsun: the regular way of turning my computer
  down means, always, having to unplug the cable:
  
  I click on turn off and sometimes the screen freezes on the background
  and stays like that until I unplug the cable.
  
  Sometimes I get a blank screen and stays like that until I unplug the
  cable.
  
  Sometimes I get to see what the computer does (what programs are being
  shut down) and freezes on a certain process and stays like that until I
  unplug the cable...
  
  I have been doing it like this since 12.04, but now I'm afraid it's
  affecting the hdd.
  
  Apport should appear down here...
+ --- 
+ ApportVersion: 2.20.1-0ubuntu2.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  sherman    3715 F.... pulseaudio
+ CurrentDesktop: XFCE
+ DistroRelease: Ubuntu 16.04
+ HibernationDevice: RESUME=UUID=221b0d1c-45c9-4eb3-bd93-8c0821623374
+ InstallationDate: Installed on 2012-04-12 (1514 days ago)
+ InstallationMedia: Xubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328)
+ Lsusb:
+  Bus 001 Device 003: ID 0bda:8189 Realtek Semiconductor Corp. RTL8187B Wireless 802.11g 54Mbps Network Adapter
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 003 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
+  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ MachineType: clevo M7X0SUN
+ Package: linux (not installed)
+ ProcFB: 0 nouveaufb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-23-generic root=UUID=4bf1857c-94fa-4b07-8f1d-9beb131666fa ro acpi_osi=Linux acpi_backlight=nvidia
+ ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10
+ RelatedPackageVersions:
+  linux-restricted-modules-4.4.0-23-generic N/A
+  linux-backports-modules-4.4.0-23-generic  N/A
+  linux-firmware                            1.157
+ RfKill:
+  0: phy0: Wireless LAN
+  	Soft blocked: no
+  	Hard blocked: no
+ Tags:  xenial
+ Uname: Linux 4.4.0-23-generic x86_64
+ UpgradeStatus: Upgraded to xenial on 2016-04-24 (40 days ago)
+ UserGroups: adm audio cdrom dialout dip fax fuse libvirtd lpadmin netdev plugdev sambashare scanner sudo tape video
+ _MarkForUpload: True
+ dmi.bios.date: 05/04/2009
+ dmi.bios.vendor: Phoenix Technologies LTD
+ dmi.bios.version: 6.00
+ dmi.board.asset.tag: 1234567890
+ dmi.board.name: M7X0SUN
+ dmi.board.vendor: clevo
+ dmi.board.version: Bottom
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 1
+ dmi.chassis.vendor: SiS
+ dmi.chassis.version: N/A
+ dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd05/04/2009:svnclevo:pnM7X0SUN:pvrRev.A1:rvnclevo:rnM7X0SUN:rvrBottom:cvnSiS:ct1:cvrN/A:
+ dmi.product.name: M7X0SUN
+ dmi.product.version: Rev. A1
+ dmi.sys.vendor: clevo

-- 
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https://bugs.launchpad.net/bugs/1589109

Title:
  I have to unplug the cable to turn xubuntu 16.04 off

Status in linux package in Ubuntu:
  New

Bug description:
  xubuntu 16.04 on a clevo m7xsun: the regular way of turning my
  computer down means, always, having to unplug the cable:

  I click on turn off and sometimes the screen freezes on the background
  and stays like that until I unplug the cable.

  Sometimes I get a blank screen and stays like that until I unplug the
  cable.

  Sometimes I get to see what the computer does (what programs are being
  shut down) and freezes on a certain process and stays like that until
  I unplug the cable...

  I have been doing it like this since 12.04, but now I'm afraid it's
  affecting the hdd.

  Apport should appear down here...
  --- 
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  sherman    3715 F.... pulseaudio
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=221b0d1c-45c9-4eb3-bd93-8c0821623374
  InstallationDate: Installed on 2012-04-12 (1514 days ago)
  InstallationMedia: Xubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328)
  Lsusb:
   Bus 001 Device 003: ID 0bda:8189 Realtek Semiconductor Corp. RTL8187B Wireless 802.11g 54Mbps Network Adapter
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: clevo M7X0SUN
  Package: linux (not installed)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-23-generic root=UUID=4bf1857c-94fa-4b07-8f1d-9beb131666fa ro acpi_osi=Linux acpi_backlight=nvidia
  ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-23-generic N/A
   linux-backports-modules-4.4.0-23-generic  N/A
   linux-firmware                            1.157
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  xenial
  Uname: Linux 4.4.0-23-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-24 (40 days ago)
  UserGroups: adm audio cdrom dialout dip fax fuse libvirtd lpadmin netdev plugdev sambashare scanner sudo tape video
  _MarkForUpload: True
  dmi.bios.date: 05/04/2009
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 6.00
  dmi.board.asset.tag: 1234567890
  dmi.board.name: M7X0SUN
  dmi.board.vendor: clevo
  dmi.board.version: Bottom
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 1
  dmi.chassis.vendor: SiS
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd05/04/2009:svnclevo:pnM7X0SUN:pvrRev.A1:rvnclevo:rnM7X0SUN:rvrBottom:cvnSiS:ct1:cvrN/A:
  dmi.product.name: M7X0SUN
  dmi.product.version: Rev. A1
  dmi.sys.vendor: clevo

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