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Message #182146
[Bug 1576335] Re: Freeze Screen
alfred, could you please provide the full computer model as noted on the
sticker of the computer itself (not from the Bug Description)?
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https://bugs.launchpad.net/bugs/1576335
Title:
Freeze Screen
Status in linux package in Ubuntu:
Incomplete
Bug description:
I am "just" surfing the internet(not running other app) with Chromium and suddenly it freezes.
No keyboard or mouse response the only option shutdown button.
My laptop it's an HP Pavillon x360, before the upgrade I was using Ubuntu14.04 and I never had this kind of freezes.
I Just upgraded to Ubuntu 16.04 (previously 15.04 as recommended) and I doesn't make other change (software or hardware)
The two days I am using ubuntu 16.04 I get the same error.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-21-generic 4.4.0-21.37
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: alfredpal 1887 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Apr 28 12:08:30 2016
HibernationDevice: RESUME=UUID=0791f747-0831-4189-8bce-4cdeca672281
InstallationDate: Installed on 2015-02-16 (437 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 002: ID 04f2:b40e Chicony Electronics Co., Ltd HP Truevision HD camera
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP Pavilion 11 x360 PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic.efi.signed root=UUID=5bb61af5-fa7f-457f-865b-ef5255bf5231 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-21-generic N/A
linux-backports-modules-4.4.0-21-generic N/A
linux-firmware 1.157
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/28/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.14
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2209
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 57.36
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.14:bd07/28/2014:svnHewlett-Packard:pnHPPavilion11x360PC:pvr0977100000405F00010420180:rvnHewlett-Packard:rn2209:rvr57.36:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 11 x360 PC
dmi.product.version: 0977100000405F00010420180
dmi.sys.vendor: Hewlett-Packard
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References