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[Bug 1576335] Re: Freeze Screen

 

alfred, could you please provide the full computer model as noted on the
sticker of the computer itself (not from the Bug Description)?

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https://bugs.launchpad.net/bugs/1576335

Title:
  Freeze Screen

Status in linux package in Ubuntu:
  Incomplete

Bug description:
   I am "just" surfing the internet(not running other app) with Chromium and suddenly it freezes. 
  No keyboard or mouse response the only option shutdown button. 
  My laptop it's an HP Pavillon x360, before the upgrade I was using Ubuntu14.04 and I never had this kind of freezes.
  I Just  upgraded to Ubuntu 16.04 (previously 15.04 as recommended) and I doesn't make other change (software or hardware) 
  The two days I am using ubuntu 16.04  I get the same error.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  alfredpal   1887 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Apr 28 12:08:30 2016
  HibernationDevice: RESUME=UUID=0791f747-0831-4189-8bce-4cdeca672281
  InstallationDate: Installed on 2015-02-16 (437 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. Hub
   Bus 001 Device 002: ID 04f2:b40e Chicony Electronics Co., Ltd HP Truevision HD camera
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Hewlett-Packard HP Pavilion 11 x360 PC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic.efi.signed root=UUID=5bb61af5-fa7f-457f-865b-ef5255bf5231 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware                            1.157
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/28/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.14
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 2209
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 57.36
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.14:bd07/28/2014:svnHewlett-Packard:pnHPPavilion11x360PC:pvr0977100000405F00010420180:rvnHewlett-Packard:rn2209:rvr57.36:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion 11 x360 PC
  dmi.product.version: 0977100000405F00010420180
  dmi.sys.vendor: Hewlett-Packard

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