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[Bug 1581852] Re: linux-firmware is missing intel/ibt-hw-37.8.10-fw- and bluetooth isn't pairing devices


Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: linux-firmware (Ubuntu)
       Status: New => Confirmed

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  linux-firmware is missing intel/ibt-hw-37.8.10-fw- and
  bluetooth isn't pairing devices

Status in linux-firmware package in Ubuntu:

Bug description:
  We have problems with the bluetooth of wifi card Intel 7265 N. The d bluetooth isn't pairing devices.

  The driver is updated, we check checked kernel.org
  But dsmeg shows not find the file bluetooth:

  kernel: [   12.428031] bluetooth hci0: Direct firmware load for intel/ibt-hw-37.8.10-fw- failed with error -2
  kernel: [   12.428034] Bluetooth: hci0 failed to open Intel firmware file: intel/ibt-hw-37.8.10-fw-

  This is an Intel 7265 N card,this isn't AC, but this also has bluetooth, and Intel don't indicate compatibility with limitations (Intel does in other models):

  We have tested the same hardware, and same Ubuntu installation, with
  the model wifi 7265 AC and bluetooth works, only not works with 7265
  N, not pair devices.


  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-firmware 1.157 [modified: lib/firmware/iwlwifi-3160-16.ucode lib/firmware/iwlwifi-7265-16.ucode lib/firmware/iwlwifi-7265D-16.ucode]
  Uname: Linux 4.4.9-040409-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  CurrentDesktop: MATE
  Date: Sat May 14 19:48:25 2016

  InstallationDate: Installed on 2016-04-30 (14 days ago)
  InstallationMedia: Ubuntu-MATE 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  PackageArchitecture: all
  SourcePackage: linux-firmware
  UpgradeStatus: No upgrade log present (probably fresh install)

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