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[Bug 1590798] [NEW] Can't connect Bose Soundlink II Headphones to Ubuntu

 

Public bug reported:

I've recently started using 16.04 on a Dell XPS 15 9550 and I'm unable
to pair my Bose Soundlink II headphones. I've tried using the stock and
blueman bluetooth managers and neither will work.

When I use bluetoothctl and run "pair [Device ID]" I get the following
error:


Failed to pair: org.bluez.Error.AuthenticationFailed

I have seen several references to this online but believe there are
still problems in 16.04

bluez:
  Installed: 5.37-0ubuntu5
  Candidate: 5.37-0ubuntu5
  Version table:
 *** 5.37-0ubuntu5 500
        500 http://gb.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
        100 /var/lib/dpkg/status

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1590798

Title:
  Can't connect Bose Soundlink II Headphones to Ubuntu

Status in bluez package in Ubuntu:
  New

Bug description:
  I've recently started using 16.04 on a Dell XPS 15 9550 and I'm unable
  to pair my Bose Soundlink II headphones. I've tried using the stock
  and blueman bluetooth managers and neither will work.

  When I use bluetoothctl and run "pair [Device ID]" I get the following
  error:

  
  Failed to pair: org.bluez.Error.AuthenticationFailed

  I have seen several references to this online but believe there are
  still problems in 16.04

  bluez:
    Installed: 5.37-0ubuntu5
    Candidate: 5.37-0ubuntu5
    Version table:
   *** 5.37-0ubuntu5 500
          500 http://gb.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
          100 /var/lib/dpkg/status

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1590798/+subscriptions


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