← Back to team overview

kernel-packages team mailing list archive

  1. kernel-packages team
  2. Mailing list archive
  3. Message #183700

[Bug 1579481] Re: 16.04 -> External Monitor not working -> radeon VCE init error (-110)

  Thread Previous • Date Previous • • Thread Next 
L71 Ver. 01.35
01/26/2016

Hi Christopher,
Actually my BIOS is very up-to-date (and the problem persists as described above):
admin--s0-v1@hp-elitebook-840-g1--s0-v2:~$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
[sudo] password for admin--s0-v1: 
L71 Ver. 01.35
01/26/2016

And this is actually the latest BIOS I can get when updating from within
the BIOS itself while connected to the internet. I can only get a later
BIOS by using Windows because for Linux only an outdated version is
available.

Anyway by looking at the revision history there is nothing relevant
mentioned regarding the graphic card issue:

Version:01.37 Rev.A (26 May 2016)
Enhancements
- Fixes an issue where the battery does not recharge properly in the system.

Version:01.36 Rev.A (16 May 2016)
Enhancements
- Provides improved security of UEFI code and variables. HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases.

NOTE: Due to security changes, after installing this updated BIOS, older versions cannot be reinstalled. 
...

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1579481

Title:
  16.04 -> External Monitor not working -> radeon VCE init error (-110)

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Since I've upgraded 15.10 to 16.04 my external monitor is not working anymore. Whether I plug it directly into the DVI port of my laptop ("HP EliteBook 840 G1") or whether I plug it into the DVI or VGA port of my docking station "HP 2013 UltraSlim-Dockingstation" I get the following error in "/var/log/syslog":
  ...
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.377223] radeon 0000:03:00.0: VCE init error (-110).
  May  4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [   64.811603] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
  May  4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [   64.811619] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
  ...

  I tried as well a fresh 16.04 install but this still did not help.
  The full log related to plugging in an external monitor is:
  ...
  May  4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [   62.573716] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
  May  4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [   62.578032] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
  May  4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [   62.578106] acpi PNP0501:00: Still not present
  May  4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [   62.578184] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.267945] [drm] probing gen 2 caps for device 8086:9c18 = 5323c42/0
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.267950] [drm] PCIE gen 2 link speeds already enabled
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.275081] [drm] PCIE GART of 2048M enabled (table at 0x00000000002E8000).
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.275187] radeon 0000:03:00.0: WB enabled
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.275190] radeon 0000:03:00.0: fence driver on ring 0 use gpu addr 0x0000000040000c00 and cpu addr 0xffff880434a83c00
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.275191] radeon 0000:03:00.0: fence driver on ring 1 use gpu addr 0x0000000040000c04 and cpu addr 0xffff880434a83c04
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.275192] radeon 0000:03:00.0: fence driver on ring 2 use gpu addr 0x0000000040000c08 and cpu addr 0xffff880434a83c08
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.275194] radeon 0000:03:00.0: fence driver on ring 3 use gpu addr 0x0000000040000c0c and cpu addr 0xffff880434a83c0c
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.275195] radeon 0000:03:00.0: fence driver on ring 4 use gpu addr 0x0000000040000c10 and cpu addr 0xffff880434a83c10
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.276738] radeon 0000:03:00.0: fence driver on ring 5 use gpu addr 0x0000000000075a18 and cpu addr 0xffffc90002835a18
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.377223] radeon 0000:03:00.0: VCE init error (-110).
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.612628] [drm] ring test on 0 succeeded in 1 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.612635] [drm] ring test on 1 succeeded in 1 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.612640] [drm] ring test on 2 succeeded in 1 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.612650] [drm] ring test on 3 succeeded in 5 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.612658] [drm] ring test on 4 succeeded in 5 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.788345] [drm] ring test on 5 succeeded in 2 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.788352] [drm] UVD initialized successfully.
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.788388] [drm] ib test on ring 0 succeeded in 0 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.788421] [drm] ib test on ring 1 succeeded in 0 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.788453] [drm] ib test on ring 2 succeeded in 0 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.788483] [drm] ib test on ring 3 succeeded in 0 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.788514] [drm] ib test on ring 4 succeeded in 0 usecs
  May  4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [   64.437532] [drm] ib test on ring 5 succeeded
  May  4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [   64.811603] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
  May  4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [   64.811619] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
  May  4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [   65.062599] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
  May  4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [   65.062614] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
  ...

  I tried as well upgrading to the latest kernel as described here:
  https://wiki.ubuntu.com/KernelMainlineBuilds - latest v4.6 kernel[0]
  But this did not help either.

  Some further details:

  # lspci -k | grep VGA
  00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
  03:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8730M] (rev ff)

  # xrandr --listproviders
  Providers: number : 3
  Provider 0: id: 0x6d cap: 0x9, Source Output, Sink Offload crtcs: 4 outputs: 6 associated providers: 2 name:Intel
  Provider 1: id: 0x43 cap: 0x6, Sink Output, Source Offload crtcs: 2 outputs: 2 associated providers: 2 name:OLAND @ pci:0000:03:00.0
  Provider 2: id: 0x43 cap: 0x6, Sink Output, Source Offload crtcs: 2 outputs: 2 associated providers: 2 name:OLAND @ pci:0000:03:00.0

  This bug could be related to: "https://bugzilla.redhat.com/show_bug.cgi?id=1262649"; but I could nowhere find any answers when it will be fixed or what is the root cause.
  --- 
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  raoul-becke--s0-v1   2062 F.... pulseaudio
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=39fdf497-1989-4699-87de-c2404745e296
  InstallationDate: Installed on 2016-04-29 (8 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Hewlett-Packard HP EliteBook 840 G1
  Package: linux (not installed)
  ProcFB:
   0 inteldrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=fdc7fbde-63a1-4228-a940-7820605e44b5 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-22-generic N/A
   linux-backports-modules-4.4.0-22-generic  N/A
   linux-firmware                            1.157
  Tags:  xenial
  Uname: Linux 4.4.0-22-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 01/26/2016
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L71 Ver. 01.35
  dmi.board.name: 198F
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 15.57
  dmi.chassis.asset.tag: 5CG4371SBC
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.35:bd01/26/2016:svnHewlett-Packard:pnHPEliteBook840G1:pvrA3008CD10003:rvnHewlett-Packard:rn198F:rvrKBCVersion15.57:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 840 G1
  dmi.product.version: A3008CD10003
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1579481/+subscriptions

References

  Thread Previous • Date Previous • • Thread Next