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Message #183710
[Bug 1579481] Re: 16.04 -> External Monitor not working -> radeon VCE init error (-110)
R. Becke, as noted in the previously provided documentation, one would
want to update anyways. Having a BIOS version installed that is older
than the latest provide by the vendor is the very definition of
outdated.
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1579481
Title:
16.04 -> External Monitor not working -> radeon VCE init error (-110)
Status in linux package in Ubuntu:
Incomplete
Bug description:
Since I've upgraded 15.10 to 16.04 my external monitor is not working anymore. Whether I plug it directly into the DVI port of my laptop ("HP EliteBook 840 G1") or whether I plug it into the DVI or VGA port of my docking station "HP 2013 UltraSlim-Dockingstation" I get the following error in "/var/log/syslog":
...
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.377223] radeon 0000:03:00.0: VCE init error (-110).
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.811603] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.811619] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
...
I tried as well a fresh 16.04 install but this still did not help.
The full log related to plugging in an external monitor is:
...
May 4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [ 62.573716] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
May 4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [ 62.578032] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
May 4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [ 62.578106] acpi PNP0501:00: Still not present
May 4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [ 62.578184] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.267945] [drm] probing gen 2 caps for device 8086:9c18 = 5323c42/0
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.267950] [drm] PCIE gen 2 link speeds already enabled
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275081] [drm] PCIE GART of 2048M enabled (table at 0x00000000002E8000).
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275187] radeon 0000:03:00.0: WB enabled
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275190] radeon 0000:03:00.0: fence driver on ring 0 use gpu addr 0x0000000040000c00 and cpu addr 0xffff880434a83c00
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275191] radeon 0000:03:00.0: fence driver on ring 1 use gpu addr 0x0000000040000c04 and cpu addr 0xffff880434a83c04
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275192] radeon 0000:03:00.0: fence driver on ring 2 use gpu addr 0x0000000040000c08 and cpu addr 0xffff880434a83c08
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275194] radeon 0000:03:00.0: fence driver on ring 3 use gpu addr 0x0000000040000c0c and cpu addr 0xffff880434a83c0c
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275195] radeon 0000:03:00.0: fence driver on ring 4 use gpu addr 0x0000000040000c10 and cpu addr 0xffff880434a83c10
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.276738] radeon 0000:03:00.0: fence driver on ring 5 use gpu addr 0x0000000000075a18 and cpu addr 0xffffc90002835a18
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.377223] radeon 0000:03:00.0: VCE init error (-110).
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612628] [drm] ring test on 0 succeeded in 1 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612635] [drm] ring test on 1 succeeded in 1 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612640] [drm] ring test on 2 succeeded in 1 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612650] [drm] ring test on 3 succeeded in 5 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612658] [drm] ring test on 4 succeeded in 5 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788345] [drm] ring test on 5 succeeded in 2 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788352] [drm] UVD initialized successfully.
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788388] [drm] ib test on ring 0 succeeded in 0 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788421] [drm] ib test on ring 1 succeeded in 0 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788453] [drm] ib test on ring 2 succeeded in 0 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788483] [drm] ib test on ring 3 succeeded in 0 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788514] [drm] ib test on ring 4 succeeded in 0 usecs
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.437532] [drm] ib test on ring 5 succeeded
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.811603] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.811619] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 65.062599] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 65.062614] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
...
I tried as well upgrading to the latest kernel as described here:
https://wiki.ubuntu.com/KernelMainlineBuilds - latest v4.6 kernel[0]
But this did not help either.
Some further details:
# lspci -k | grep VGA
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
03:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8730M] (rev ff)
# xrandr --listproviders
Providers: number : 3
Provider 0: id: 0x6d cap: 0x9, Source Output, Sink Offload crtcs: 4 outputs: 6 associated providers: 2 name:Intel
Provider 1: id: 0x43 cap: 0x6, Sink Output, Source Offload crtcs: 2 outputs: 2 associated providers: 2 name:OLAND @ pci:0000:03:00.0
Provider 2: id: 0x43 cap: 0x6, Sink Output, Source Offload crtcs: 2 outputs: 2 associated providers: 2 name:OLAND @ pci:0000:03:00.0
This bug could be related to: "https://bugzilla.redhat.com/show_bug.cgi?id=1262649" but I could nowhere find any answers when it will be fixed or what is the root cause.
---
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: raoul-becke--s0-v1 2062 F.... pulseaudio
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=39fdf497-1989-4699-87de-c2404745e296
InstallationDate: Installed on 2016-04-29 (8 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Hewlett-Packard HP EliteBook 840 G1
Package: linux (not installed)
ProcFB:
0 inteldrmfb
1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=fdc7fbde-63a1-4228-a940-7820605e44b5 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.4.0-22-generic N/A
linux-backports-modules-4.4.0-22-generic N/A
linux-firmware 1.157
Tags: xenial
Uname: Linux 4.4.0-22-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 01/26/2016
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L71 Ver. 01.35
dmi.board.name: 198F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 15.57
dmi.chassis.asset.tag: 5CG4371SBC
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.35:bd01/26/2016:svnHewlett-Packard:pnHPEliteBook840G1:pvrA3008CD10003:rvnHewlett-Packard:rn198F:rvrKBCVersion15.57:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 840 G1
dmi.product.version: A3008CD10003
dmi.sys.vendor: Hewlett-Packard
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References