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Message #184076
[Bug 1579481] Re: 16.04 -> External Monitor not working -> radeon VCE init error (-110)
Hi Chirstopher,
Actually I don't think the issue is related to the BIOS of my laptop but rather to the firmware of my
"HP 2013 UltraSlim-Dockingstation". Therefore I tried the following firmware upgrade:
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_147496_1#tab-history
BUT I tried in Windows 8.1 and Windows 10 and just could not get it working i.e. the docking station did not produce any video output on the two DVI Ports neither on the VGA Port and the firmware upgrade could not get installed. At least the DVI Port of the Laptop is working which is for now fine for me.
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https://bugs.launchpad.net/bugs/1579481
Title:
16.04 -> External Monitor not working -> radeon VCE init error (-110)
Status in linux package in Ubuntu:
Incomplete
Bug description:
Since I've upgraded 15.10 to 16.04 my external monitor is not working anymore. Whether I plug it directly into the DVI port of my laptop ("HP EliteBook 840 G1") or whether I plug it into the DVI or VGA port of my docking station "HP 2013 UltraSlim-Dockingstation" I get the following error in "/var/log/syslog":
...
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.377223] radeon 0000:03:00.0: VCE init error (-110).
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.811603] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.811619] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
...
I tried as well a fresh 16.04 install but this still did not help.
The full log related to plugging in an external monitor is:
...
May 4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [ 62.573716] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
May 4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [ 62.578032] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
May 4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [ 62.578106] acpi PNP0501:00: Still not present
May 4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [ 62.578184] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.267945] [drm] probing gen 2 caps for device 8086:9c18 = 5323c42/0
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.267950] [drm] PCIE gen 2 link speeds already enabled
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275081] [drm] PCIE GART of 2048M enabled (table at 0x00000000002E8000).
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275187] radeon 0000:03:00.0: WB enabled
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275190] radeon 0000:03:00.0: fence driver on ring 0 use gpu addr 0x0000000040000c00 and cpu addr 0xffff880434a83c00
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275191] radeon 0000:03:00.0: fence driver on ring 1 use gpu addr 0x0000000040000c04 and cpu addr 0xffff880434a83c04
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275192] radeon 0000:03:00.0: fence driver on ring 2 use gpu addr 0x0000000040000c08 and cpu addr 0xffff880434a83c08
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275194] radeon 0000:03:00.0: fence driver on ring 3 use gpu addr 0x0000000040000c0c and cpu addr 0xffff880434a83c0c
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275195] radeon 0000:03:00.0: fence driver on ring 4 use gpu addr 0x0000000040000c10 and cpu addr 0xffff880434a83c10
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.276738] radeon 0000:03:00.0: fence driver on ring 5 use gpu addr 0x0000000000075a18 and cpu addr 0xffffc90002835a18
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.377223] radeon 0000:03:00.0: VCE init error (-110).
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612628] [drm] ring test on 0 succeeded in 1 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612635] [drm] ring test on 1 succeeded in 1 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612640] [drm] ring test on 2 succeeded in 1 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612650] [drm] ring test on 3 succeeded in 5 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612658] [drm] ring test on 4 succeeded in 5 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788345] [drm] ring test on 5 succeeded in 2 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788352] [drm] UVD initialized successfully.
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788388] [drm] ib test on ring 0 succeeded in 0 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788421] [drm] ib test on ring 1 succeeded in 0 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788453] [drm] ib test on ring 2 succeeded in 0 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788483] [drm] ib test on ring 3 succeeded in 0 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788514] [drm] ib test on ring 4 succeeded in 0 usecs
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.437532] [drm] ib test on ring 5 succeeded
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.811603] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.811619] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 65.062599] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 65.062614] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
...
I tried as well upgrading to the latest kernel as described here:
https://wiki.ubuntu.com/KernelMainlineBuilds - latest v4.6 kernel[0]
But this did not help either.
Some further details:
# lspci -k | grep VGA
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
03:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8730M] (rev ff)
# xrandr --listproviders
Providers: number : 3
Provider 0: id: 0x6d cap: 0x9, Source Output, Sink Offload crtcs: 4 outputs: 6 associated providers: 2 name:Intel
Provider 1: id: 0x43 cap: 0x6, Sink Output, Source Offload crtcs: 2 outputs: 2 associated providers: 2 name:OLAND @ pci:0000:03:00.0
Provider 2: id: 0x43 cap: 0x6, Sink Output, Source Offload crtcs: 2 outputs: 2 associated providers: 2 name:OLAND @ pci:0000:03:00.0
This bug could be related to: "https://bugzilla.redhat.com/show_bug.cgi?id=1262649" but I could nowhere find any answers when it will be fixed or what is the root cause.
---
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: raoul-becke--s0-v1 2062 F.... pulseaudio
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=39fdf497-1989-4699-87de-c2404745e296
InstallationDate: Installed on 2016-04-29 (8 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Hewlett-Packard HP EliteBook 840 G1
Package: linux (not installed)
ProcFB:
0 inteldrmfb
1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=fdc7fbde-63a1-4228-a940-7820605e44b5 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.4.0-22-generic N/A
linux-backports-modules-4.4.0-22-generic N/A
linux-firmware 1.157
Tags: xenial
Uname: Linux 4.4.0-22-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 01/26/2016
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L71 Ver. 01.35
dmi.board.name: 198F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 15.57
dmi.chassis.asset.tag: 5CG4371SBC
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.35:bd01/26/2016:svnHewlett-Packard:pnHPEliteBook840G1:pvrA3008CD10003:rvnHewlett-Packard:rn198F:rvrKBCVersion15.57:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 840 G1
dmi.product.version: A3008CD10003
dmi.sys.vendor: Hewlett-Packard
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