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[Bug 1592745] [NEW] Wacom Intuos 3 USB problems

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Public bug reported:

With fresh install of 16.04 I have problems with Wacom Intuos 3 tablet.
It sometimes works for while after attaching, but later it stops working
and blue led on tablet flashes. When I try to unplug it a plug it again,
I see related errors in kern.log:

Jun 15 12:07:14 infiwo kernel: [ 5663.315610] usb 2-1.1: new full-speed USB device number 16 using ehci-pci
Jun 15 12:07:14 infiwo kernel: [ 5663.387619] usb 2-1.1: device descriptor read/64, error -32
Jun 15 12:07:14 infiwo kernel: [ 5663.586269] usb 2-1.1: New USB device found, idVendor=056a, idProduct=00b1
Jun 15 12:07:14 infiwo kernel: [ 5663.586274] usb 2-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Jun 15 12:07:14 infiwo kernel: [ 5663.586277] usb 2-1.1: Product: PTZ-630
Jun 15 12:07:14 infiwo kernel: [ 5663.586279] usb 2-1.1: Manufacturer: Tablet
Jun 15 12:07:14 infiwo kernel: [ 5663.589111] input: Wacom Intuos3 6x8 Pen as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/0003:056A:00B1.0015/input/input61
Jun 15 12:07:14 infiwo kernel: [ 5663.589441] input: Wacom Intuos3 6x8 Pad as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/0003:056A:00B1.0015/input/input63
Jun 15 12:07:14 infiwo kernel: [ 5663.589803] wacom 0003:056A:00B1.0015: hidraw0: USB HID v1.00 Mouse [Tablet PTZ-630] on usb-0000:00:1d.0-1.1/input0
Jun 15 12:07:15 infiwo kernel: [ 5664.667703] usb 2-1.1: reset full-speed USB device number 16 using ehci-pci
Jun 15 12:07:16 infiwo kernel: [ 5664.739716] usb 2-1.1: device descriptor read/64, error -32
Jun 15 12:07:17 infiwo kernel: [ 5666.627852] usb 2-1.1: reset full-speed USB device number 16 using ehci-pci
Jun 15 12:07:17 infiwo kernel: [ 5666.699867] usb 2-1.1: device descriptor read/64, error -32
Jun 15 12:07:19 infiwo kernel: [ 5668.588016] usb 2-1.1: reset full-speed USB device number 16 using ehci-pci
Jun 15 12:07:19 infiwo kernel: [ 5668.660023] usb 2-1.1: device descriptor read/64, error -32
Jun 15 12:07:21 infiwo kernel: [ 5670.548171] usb 2-1.1: reset full-speed USB device number 16 using ehci-pci
Jun 15 12:07:21 infiwo kernel: [ 5670.620196] usb 2-1.1: device descriptor read/64, error -32
Jun 15 12:07:23 infiwo kernel: [ 5672.520332] usb 2-1.1: reset full-speed USB device number 16 using ehci-pci
Jun 15 12:07:23 infiwo kernel: [ 5672.592336] usb 2-1.1: device descriptor read/64, error -32
Jun 15 12:07:25 infiwo kernel: [ 5674.480485] usb 2-1.1: reset full-speed USB device number 16 using ehci-pci

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-generic 4.4.0.24.25
ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
Uname: Linux 4.4.0-24-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  disnel     2069 F.... pulseaudio
 /dev/snd/controlC0:  disnel     2069 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Jun 15 12:08:26 2016
HibernationDevice: RESUME=UUID=ab6ad920-d563-4121-8073-e80d5e9b454e
InstallationDate: Installed on 2016-06-14 (1 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
IwConfig:
 lo        no wireless extensions.
 
 eno1      no wireless extensions.
ProcFB:
 
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=615648ea-b585-4a04-9853-0a98eaa41577 ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-24-generic N/A
 linux-backports-modules-4.4.0-24-generic  N/A
 linux-firmware                            1.157
RfKill:
 
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/22/2012
dmi.bios.vendor: Intel Corp.
dmi.bios.version: BAP6710H.86A.0079.2012.0622.1722
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: DP67DE
dmi.board.vendor: Intel Corporation
dmi.board.version: AAG10217-204
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrBAP6710H.86A.0079.2012.0622.1722:bd06/22/2012:svn:pn:pvr:rvnIntelCorporation:rnDP67DE:rvrAAG10217-204:cvn:ct3:cvr:

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug xenial

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https://bugs.launchpad.net/bugs/1592745

Title:
  Wacom Intuos 3 USB problems

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  With fresh install of 16.04 I have problems with Wacom Intuos 3
  tablet. It sometimes works for while after attaching, but later it
  stops working and blue led on tablet flashes. When I try to unplug it
  a plug it again, I see related errors in kern.log:

  Jun 15 12:07:14 infiwo kernel: [ 5663.315610] usb 2-1.1: new full-speed USB device number 16 using ehci-pci
  Jun 15 12:07:14 infiwo kernel: [ 5663.387619] usb 2-1.1: device descriptor read/64, error -32
  Jun 15 12:07:14 infiwo kernel: [ 5663.586269] usb 2-1.1: New USB device found, idVendor=056a, idProduct=00b1
  Jun 15 12:07:14 infiwo kernel: [ 5663.586274] usb 2-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
  Jun 15 12:07:14 infiwo kernel: [ 5663.586277] usb 2-1.1: Product: PTZ-630
  Jun 15 12:07:14 infiwo kernel: [ 5663.586279] usb 2-1.1: Manufacturer: Tablet
  Jun 15 12:07:14 infiwo kernel: [ 5663.589111] input: Wacom Intuos3 6x8 Pen as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/0003:056A:00B1.0015/input/input61
  Jun 15 12:07:14 infiwo kernel: [ 5663.589441] input: Wacom Intuos3 6x8 Pad as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/0003:056A:00B1.0015/input/input63
  Jun 15 12:07:14 infiwo kernel: [ 5663.589803] wacom 0003:056A:00B1.0015: hidraw0: USB HID v1.00 Mouse [Tablet PTZ-630] on usb-0000:00:1d.0-1.1/input0
  Jun 15 12:07:15 infiwo kernel: [ 5664.667703] usb 2-1.1: reset full-speed USB device number 16 using ehci-pci
  Jun 15 12:07:16 infiwo kernel: [ 5664.739716] usb 2-1.1: device descriptor read/64, error -32
  Jun 15 12:07:17 infiwo kernel: [ 5666.627852] usb 2-1.1: reset full-speed USB device number 16 using ehci-pci
  Jun 15 12:07:17 infiwo kernel: [ 5666.699867] usb 2-1.1: device descriptor read/64, error -32
  Jun 15 12:07:19 infiwo kernel: [ 5668.588016] usb 2-1.1: reset full-speed USB device number 16 using ehci-pci
  Jun 15 12:07:19 infiwo kernel: [ 5668.660023] usb 2-1.1: device descriptor read/64, error -32
  Jun 15 12:07:21 infiwo kernel: [ 5670.548171] usb 2-1.1: reset full-speed USB device number 16 using ehci-pci
  Jun 15 12:07:21 infiwo kernel: [ 5670.620196] usb 2-1.1: device descriptor read/64, error -32
  Jun 15 12:07:23 infiwo kernel: [ 5672.520332] usb 2-1.1: reset full-speed USB device number 16 using ehci-pci
  Jun 15 12:07:23 infiwo kernel: [ 5672.592336] usb 2-1.1: device descriptor read/64, error -32
  Jun 15 12:07:25 infiwo kernel: [ 5674.480485] usb 2-1.1: reset full-speed USB device number 16 using ehci-pci

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-generic 4.4.0.24.25
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  Uname: Linux 4.4.0-24-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  disnel     2069 F.... pulseaudio
   /dev/snd/controlC0:  disnel     2069 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Jun 15 12:08:26 2016
  HibernationDevice: RESUME=UUID=ab6ad920-d563-4121-8073-e80d5e9b454e
  InstallationDate: Installed on 2016-06-14 (1 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  IwConfig:
   lo        no wireless extensions.
   
   eno1      no wireless extensions.
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=615648ea-b585-4a04-9853-0a98eaa41577 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-24-generic N/A
   linux-backports-modules-4.4.0-24-generic  N/A
   linux-firmware                            1.157
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/22/2012
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: BAP6710H.86A.0079.2012.0622.1722
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: DP67DE
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAG10217-204
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnIntelCorp.:bvrBAP6710H.86A.0079.2012.0622.1722:bd06/22/2012:svn:pn:pvr:rvnIntelCorporation:rnDP67DE:rvrAAG10217-204:cvn:ct3:cvr:

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