← Back to team overview

kernel-packages team mailing list archive

[Bug 1593226] Re: [Acer Aspire ES1-411] Ubuntu freezes occasionally


@ Joseph Salisbury:

As expected due to the results during Kernel install, the machine booted
OK but without Wifi. So, it is not possible for me at this time to
perform any further tests with 4.7.0-040700rc1-generic.

Now I'm back to the old 4.4.0-24, and just applied the following

1. sudo nano /etc/default/grub
2. There is a line in that: GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" (like this), replace with: GRUB_CMDLINE_LINUX_DEFAULT="quiet splash intel_idle.max_cstate=1"
Save it (CTRL+O)
3. sudo update-grub
4. sudo reboot

I'll be back with the results in a couple of day, or maybe sooner if it
freezes again.

You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.

  [Acer Aspire ES1-411] Ubuntu freezes occasionally

Status in linux package in Ubuntu:

Bug description:
  I am running Ubuntu 16.04 and my notebook freezes occasionally. I am
  running Ubuntu on an Acer Aspire ES1-411 (P6B1).

  There's also an identical Bug filled with Acer Aspire ES1-311 and both
  Ubuntu 15.04 & 15.10 by Christian Wansart here:

  I have no clue what causes this, my system just freezes and I can't do
  anything anymore. When it  happens, I have tried the following
  secuence without any luck, I have to power down manually:

  1. ALT + F2, type xkill + ENTER. 
  2. Press Alt+Ctrl+F1.
  3. While holding Alt and the SysReq (Print Screen) keys, type REISUB.

  Last time I was only viewing a Youtube video using Firefox. I checked
  some log files but I couldn't find anything suspicious.

  Any ideas?

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-24-generic 4.4.0-24.43
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  Uname: Linux 4.4.0-24-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
   /dev/snd/controlC0:  dnaranjor   1503 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Jun 16 09:00:34 2016
  HibernationDevice: RESUME=UUID=5023d49a-acd1-475f-8593-d3da289e4859
  InstallationDate: Installed on 2016-06-02 (13 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Acer Aspire ES1-411
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=e6ddc4d0-aaa8-4e28-9d68-6b37358246b6 ro quiet splash reboot=pci vt.handoff=7
   linux-restricted-modules-4.4.0-24-generic N/A
   linux-backports-modules-4.4.0-24-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/10/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.08
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA42_BM
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.08:bd12/10/2014:svnAcer:pnAspireES1-411:pvrV1.08:rvnAcer:rnEA42_BM:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire ES1-411
  dmi.product.version: V1.08
  dmi.sys.vendor: Acer

To manage notifications about this bug go to: