← Back to team overview

kernel-packages team mailing list archive

[Bug 1593226] Re: [Acer Aspire ES1-411] Ubuntu freezes occasionally

 

I could not wait for advise any longer and decided to perform the Kernel
upgrade. Sadly it finished with errors.

Here are the results:

===============================================================================
dnaranjor@maggie:~/Desktop$ sudo dpkg -i *.deb
(Reading database ... 270832 files and directories currently installed.)
Preparing to unpack linux-headers-4.7.0-040700rc1-generic_4.7.0-040700rc1.201606100619_amd64.deb ...
Unpacking linux-headers-4.7.0-040700rc1-generic (4.7.0-040700rc1.201606100619) over (4.7.0-040700rc1.201606100619) ...
Preparing to unpack linux-image-4.7.0-040700rc1-generic_4.7.0-040700rc1.201606100619_amd64.deb ...
Examining /etc/kernel/preinst.d/
run-parts: executing /etc/kernel/preinst.d/intel-microcode 4.7.0-040700rc1-generic /boot/vmlinuz-4.7.0-040700rc1-generic
Done.
Unpacking linux-image-4.7.0-040700rc1-generic (4.7.0-040700rc1.201606100619) over (4.7.0-040700rc1.201606100619) ...
Examining /etc/kernel/postrm.d .
run-parts: executing /etc/kernel/postrm.d/initramfs-tools 4.7.0-040700rc1-generic /boot/vmlinuz-4.7.0-040700rc1-generic
run-parts: executing /etc/kernel/postrm.d/zz-update-grub 4.7.0-040700rc1-generic /boot/vmlinuz-4.7.0-040700rc1-generic
dpkg: dependency problems prevent configuration of linux-headers-4.7.0-040700rc1-generic:
 linux-headers-4.7.0-040700rc1-generic depends on linux-headers-4.7.0-040700rc1; however:
  Package linux-headers-4.7.0-040700rc1 is not installed.

dpkg: error processing package linux-headers-4.7.0-040700rc1-generic (--install):
 dependency problems - leaving unconfigured
Setting up linux-image-4.7.0-040700rc1-generic (4.7.0-040700rc1.201606100619) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Not updating initrd symbolic links since we are being updated/reinstalled 
(4.7.0-040700rc1.201606100619 was configured last, according to dpkg)
Not updating image symbolic links since we are being updated/reinstalled 
(4.7.0-040700rc1.201606100619 was configured last, according to dpkg)
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 4.7.0-040700rc1-generic /boot/vmlinuz-4.7.0-040700rc1-generic
run-parts: executing /etc/kernel/postinst.d/dkms 4.7.0-040700rc1-generic /boot/vmlinuz-4.7.0-040700rc1-generic
ERROR (dkms apport): kernel package linux-headers-4.7.0-040700rc1-generic is not supported
Error! Bad return status for module build on kernel: 4.7.0-040700rc1-generic (x86_64)
Consult /var/lib/dkms/broadcom-sta/6.30.223.271/build/make.log for more information.
ERROR (dkms apport): kernel package linux-headers-4.7.0-040700rc1-generic is not supported
Error! Bad return status for module build on kernel: 4.7.0-040700rc1-generic (x86_64)
Consult /var/lib/dkms/wireless-bcm43142/6.20.55.19/build/make.log for more information.
run-parts: executing /etc/kernel/postinst.d/initramfs-tools 4.7.0-040700rc1-generic /boot/vmlinuz-4.7.0-040700rc1-generic
update-initramfs: Generating /boot/initrd.img-4.7.0-040700rc1-generic
W: Possible missing firmware /lib/firmware/i915/skl_guc_ver6.bin for module i915
run-parts: executing /etc/kernel/postinst.d/pm-utils 4.7.0-040700rc1-generic /boot/vmlinuz-4.7.0-040700rc1-generic
run-parts: executing /etc/kernel/postinst.d/unattended-upgrades 4.7.0-040700rc1-generic /boot/vmlinuz-4.7.0-040700rc1-generic
run-parts: executing /etc/kernel/postinst.d/update-notifier 4.7.0-040700rc1-generic /boot/vmlinuz-4.7.0-040700rc1-generic
run-parts: executing /etc/kernel/postinst.d/zz-update-grub 4.7.0-040700rc1-generic /boot/vmlinuz-4.7.0-040700rc1-generic
Generating grub configuration file ...
Warning: Setting GRUB_TIMEOUT to a non-zero value when GRUB_HIDDEN_TIMEOUT is set is no longer supported.
Found linux image: /boot/vmlinuz-4.7.0-040700rc1-generic
Found initrd image: /boot/initrd.img-4.7.0-040700rc1-generic
Found linux image: /boot/vmlinuz-4.4.0-24-generic
Found initrd image: /boot/initrd.img-4.4.0-24-generic
Found linux image: /boot/vmlinuz-4.4.0-22-generic
Found initrd image: /boot/initrd.img-4.4.0-22-generic
Found linux image: /boot/vmlinuz-4.4.0-21-generic
Found initrd image: /boot/initrd.img-4.4.0-21-generic
Found memtest86+ image: /boot/memtest86+.elf
Found memtest86+ image: /boot/memtest86+.bin
done
Errors were encountered while processing:
 linux-headers-4.7.0-040700rc1-generic
===============================================================================

I have not restarted the machine but I think there's going to be
problems trying to initialize the WiFi adapter.

I'll return with the results as soon as the laptop restarts.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1593226

Title:
  [Acer Aspire ES1-411] Ubuntu freezes occasionally

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I am running Ubuntu 16.04 and my notebook freezes occasionally. I am
  running Ubuntu on an Acer Aspire ES1-411 (P6B1).

  There's also an identical Bug filled with Acer Aspire ES1-311 and both
  Ubuntu 15.04 & 15.10 by Christian Wansart here:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1509723

  I have no clue what causes this, my system just freezes and I can't do
  anything anymore. When it  happens, I have tried the following
  secuence without any luck, I have to power down manually:

  1. ALT + F2, type xkill + ENTER. 
  2. Press Alt+Ctrl+F1.
  3. While holding Alt and the SysReq (Print Screen) keys, type REISUB.

  Last time I was only viewing a Youtube video using Firefox. I checked
  some log files but I couldn't find anything suspicious.

  Any ideas?

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-24-generic 4.4.0-24.43
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  Uname: Linux 4.4.0-24-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dnaranjor   1503 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Jun 16 09:00:34 2016
  HibernationDevice: RESUME=UUID=5023d49a-acd1-475f-8593-d3da289e4859
  InstallationDate: Installed on 2016-06-02 (13 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Acer Aspire ES1-411
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=e6ddc4d0-aaa8-4e28-9d68-6b37358246b6 ro quiet splash reboot=pci vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-24-generic N/A
   linux-backports-modules-4.4.0-24-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/10/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.08
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA42_BM
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.08:bd12/10/2014:svnAcer:pnAspireES1-411:pvrV1.08:rvnAcer:rnEA42_BM:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire ES1-411
  dmi.product.version: V1.08
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593226/+subscriptions


References