kernel-packages team mailing list archive

[Brad Figg <brad.figg@xxxxxxxxxxxxx>]

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1593985

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1593985

Title:
  USB devices not found at boot

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have suddenly had critical problems at boot on my asus X99-S
  motherboard with INTEL I7-5280K CPU and MSI NVIDEA GTX970 graphics
  card.

  The USB Keyboard and mouse are not operational once I get to the
  XUBUNTU login screen. They work during the bios setup.

  I am on XUbuntu 16.10.

  I can dual boot to windows 10, ok, it seems.

  I have the latest BIOS 3101.

  I have tried disabling fast boot, no change; enabling xHCI and/or
  EHCI, no change, full and partial USB, all with no change...

  I was able to take a picture of the boot error messages and it is
  attached.

  Please, please help, I am quite desperate...
  Cheers,
  Bob

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