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Message #184691
[Bug 1593985] [NEW] USB devices not found at boot
Public bug reported:
I have suddenly had critical problems at boot on my asus X99-S
motherboard with INTEL I7-5280K CPU and MSI NVIDEA GTX970 graphics card.
The USB Keyboard and mouse are not operational once I get to the XUBUNTU
login screen. They work during the bios setup.
I am on XUbuntu 16.10.
I can dual boot to windows 10, ok, it seems.
I have the latest BIOS 3101.
I have tried disabling fast boot, no change; enabling xHCI and/or EHCI,
no change, full and partial USB, all with no change...
I was able to take a picture of the boot error messages and it is
attached.
Please, please help, I am quite desperate...
Cheers,
Bob
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Attachment added: "error messages on boot"
https://bugs.launchpad.net/bugs/1593985/+attachment/4686171/+files/IMG_20160618_155910.jpg
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https://bugs.launchpad.net/bugs/1593985
Title:
USB devices not found at boot
Status in linux package in Ubuntu:
New
Bug description:
I have suddenly had critical problems at boot on my asus X99-S
motherboard with INTEL I7-5280K CPU and MSI NVIDEA GTX970 graphics
card.
The USB Keyboard and mouse are not operational once I get to the
XUBUNTU login screen. They work during the bios setup.
I am on XUbuntu 16.10.
I can dual boot to windows 10, ok, it seems.
I have the latest BIOS 3101.
I have tried disabling fast boot, no change; enabling xHCI and/or
EHCI, no change, full and partial USB, all with no change...
I was able to take a picture of the boot error messages and it is
attached.
Please, please help, I am quite desperate...
Cheers,
Bob
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593985/+subscriptions
Follow ups
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[Bug 1593985] Re: USB devices not found at boot
From: Joseph Salisbury, 2016-06-20
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[Bug 1593985] Re: USB devices not found at boot
From: gratefulfrog, 2016-06-18
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[Bug 1593985] Re: USB devices not found at boot
From: gratefulfrog, 2016-06-18
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[Bug 1593985] WifiSyslog.txt
From: gratefulfrog, 2016-06-18
-
[Bug 1593985] UdevDb.txt
From: gratefulfrog, 2016-06-18
-
[Bug 1593985] PulseList.txt
From: gratefulfrog, 2016-06-18
-
[Bug 1593985] ProcModules.txt
From: gratefulfrog, 2016-06-18
-
[Bug 1593985] ProcInterrupts.txt
From: gratefulfrog, 2016-06-18
-
[Bug 1593985] ProcEnviron.txt
From: gratefulfrog, 2016-06-18
-
[Bug 1593985] ProcCpuinfo.txt
From: gratefulfrog, 2016-06-18
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[Bug 1593985] Lsusb.txt
From: gratefulfrog, 2016-06-18
-
[Bug 1593985] Lspci.txt
From: gratefulfrog, 2016-06-18
-
[Bug 1593985] JournalErrors.txt
From: gratefulfrog, 2016-06-18
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[Bug 1593985] IwConfig.txt
From: gratefulfrog, 2016-06-18
-
[Bug 1593985] CurrentDmesg.txt
From: gratefulfrog, 2016-06-18
-
[Bug 1593985] CRDA.txt
From: gratefulfrog, 2016-06-18
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[Bug 1593985] Re: USB devices not found at boot
From: gratefulfrog, 2016-06-18
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[Bug 1593985] Missing required logs.
From: Brad Figg, 2016-06-18